RAMANDEEP DEOL
Summary
Highly enthusiastic and dedicated customer service professional with a solid 13-year track record in client interface. Committed to maintaining exceptional customer satisfaction and actively contributing to the success of the company. Skilled in effectively addressing customer needs and resolving issues, while consistently delivering top-notch service. Adept at building strong relationships with clients and providing personalized support to ensure their needs are met.
Overview
13
13
years of professional experience
Work History
Inside Sales Representative
United Rentals
07.2021 - 03.2025
- Answered customers' questions regarding products, prices, and availability.
- Increased sales revenue by building strong client relationships and providing insightful product recommendations.
- Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
- Set up new accounts, established customer credit, and set up payment methods.
- Managed friendly and professional customer interactions.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
Sales Associate
Best Buy Canada
08.2016 - 06.2021
- Share best practices for sales and customer service with other team members to help improve the store's efficiency
- Dedicate to continuously improving sales abilities and product knowledge
- Resolve customer concerns promptly to maintain satisfaction
- Help drive sales goals and achieve monthly quotas
- Accounted for inventory and ordered new stock
Manager
Majestic Restaurant
09.2015 - 07.2016
- Assigned tasks and oversaw the direction of employees to ensure compliance with food safety procedures and quality control guidelines
- Developed and maintained exceptional customer service standards
- Performed checkouts of servers and bartenders to ensure that all tickets were accounted for
- Scheduled and directed staff in daily work assignments to maximize productivity
- Efficiently resolved problems or concerns to the satisfaction of all involved parties
Sales Associate
Payless Shoe Store
05.2015 - 08.2015
- Listened to customer needs and preferences to provide accurate advice
- Increased purchase totals by recommending additional items
- Organized items in visually appealing manner
- Developed and executed sales promotions
- Met incoming customers and provided immediate assistance
Food Counter Attendant
Pita Pit
02.2013 - 05.2015
- Took initiative to find extra tasks when scheduled duties were completed
- Assisted management with monthly inventory control and weekly stock ordering
- Worked well with teammates and openly invited coaching from the management team
- Followed all established restaurant practices and procedures
- Closely followed standard procedures for safe food preparation, assembly and presentation to ensure customer satisfaction
Front Desk
Houston Motor Inn
01.2012 - 12.2012
- Take and confirm advance reservations by telephone and establish how they will pay for the room
- Greet and register guests and assign rooms
- Inputted and updated various data and information in computer
- Prepare bills, explain charges and collect payments at check-out
Education
High School Diploma -
Society for Information Technology
01.2009
Skills
- Time management ability
- Energetic work attitude
- Customer service expert
- Quick learner
- Adaptive team player
- Ability to handle fast-paced environment
- Client focused
- Reliable and Punctual
- Result oriented
- Excellent communication skills
Timeline
Inside Sales Representative
United Rentals
07.2021 - 03.2025
Sales Associate
Best Buy Canada
08.2016 - 06.2021
Manager
Majestic Restaurant
09.2015 - 07.2016
Sales Associate
Payless Shoe Store
05.2015 - 08.2015
Food Counter Attendant
Pita Pit
02.2013 - 05.2015
Front Desk
Houston Motor Inn
01.2012 - 12.2012
High School Diploma -
Society for Information Technology
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