RAMANDEEP
Surrey,BC
Summary
Resourceful Supervisor trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Supervisor
Tim Hortons
Surrey, British Columbia
10.2021 - Current
- Outstanding experience as barista
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
- Monitored employee productivity levels on a regular basis to identify areas of improvement.
- Performed monthly inventory checks to ensure sufficient stock levels for all products.
Customer Service Representative
Domino's Pizza
Vancouver, British Columbia
11.2022 - 04.2023
- Tracked stock using company inventory management software
- Resolved customer complaints promptly and efficiently.
- Maintained a high level of professionalism when dealing with difficult customers.
- Provided exceptional customer service to ensure customer satisfaction.
- Tracked orders from start to finish to ensure timely delivery of goods or services.
Education
PBC Technical Management And Services - Business
Kwantlen Polytechnic University
Surrey, BC05.2022
Bachelor of Computer Engineering -
Punjabi University
05.2017
Skills
- Knowledge of basic accounting and financial concepts
- Organisational - Ability to prioritize
- Strong service orientation
- Verbal and Written Communication
- Teamwork and Collaboration
- Multitasking
- Visual Observation
- Regulatory knowledge
- Task Prioritization
- Technical Skills: Excel, SAS Enterprise Miner, SQL and Mini tab programs, MS Access, Oracle 8i databases, different types of coding skills such as Php, Java, SQL
- Word, PowerPoint, Spreadsheet, outlook
Certification
- Food Safety
- Basic Security Training (BST)
- Traffic Control Person (TCP)
Timeline
Customer Service Representative
Domino's Pizza
11.2022 - 04.2023
Supervisor
Tim Hortons
10.2021 - Current
PBC Technical Management And Services - Business
Kwantlen Polytechnic University
Bachelor of Computer Engineering -
Punjabi University