Efficient Shift Supervisor aiming to increase the company's value through excellent leadership. Proudly offers talents in communication and organization. An outgoing and energetic individual familiar with various equipment operations.
Hi, I’m
Raman Saroya
London,ON
Summary
Overview
2
years of professional experience
1
Certification
Work History
ONroute
Shift Supervisor
05.2024 - Current
Job overview
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Completed store opening and closing procedures and balanced tills.
- Responded to and resolved customer questions and concerns.
- Collaborated with other leaders and executives to direct workflow and support operations.
- Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
- Conducted routine inspections to check quality and compliance with established specifications.
- Completed cash and credit card transactions accurately using POS software.
- Supervised ongoing daily production phases.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
ONroute
Team Member
10.2022 - Current
Job overview
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Developed strong cooperative relationships with coworkers and managers.
- Learned all required tasks quickly to maximize performance.
- Exceeded performance goals through diligent task completion, attention to detail, and consistent follow-through on assignments.
Education
Fanshawe CollegeLondon, ON
Post Graduate Certificate from Digital Communication Management
04-2024
University Overview
- Honor Roll, [Semester 2, 2024]
Fanshawe CollegeLondon, ON
Post Graduate Certificate from Software And Information System Testing
04-2023
University Overview
Skills
- Cash handling
- Employee training
- Workplace safety
- Staff management
- Inventory control and record keeping
- Shift reporting
- Team supervision
- Goal setting and tracking
- POS system operation
Languages
English
Full Professional
Accomplishments
Accomplishments
ONroute-Supervisor(May, 2024-Present)
Promoted from Team Member to Supervisor due to consistent hard work and recognition from the entire team.
Certification
- Smart Serve
- Food handler Certification
Timeline
Shift Supervisor
ONroute
05.2024 - Current
Team Member
ONroute
10.2022 - Current
- Smart Serve
- Food handler Certification
Fanshawe College
Post Graduate Certificate from Digital Communication Management
Fanshawe College
Post Graduate Certificate from Software And Information System Testing
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