Raman Sapra
Calgary,Canada
Summary
Results-driven professional with a Master’s in Engineering and 6+ years of experience in project planning, scheduling, cost tracking, and cross-functional coordination working in a consulting business environment, bringing valuable client management and problem-solving skills to drive successful project outcomes.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Business Systems Analyst
BC Pensions Corporation
05.2022 - 01.2023
- Coordinated 4 concurrent projects including planning, schedule tracking, and documentation across multiple teams.
- Provided project status updates, supported cost-tracking reports, and assisted in project forecasting with cross-functional stakeholders.
- Facilitated workshops and managed communication between business and technical teams to ensure alignment with timelines and requirements.
- Communicated with the project team on a daily basis to provide project status.
- Documented and maintained workflows, execution plans, and testing deliverables in JIRA and Confluence.
- Conducted gap analysis and process mapping to support operational improvements and evaluate future-state solutions.
- Implemented QA/QC procedures to ensure quality and compliance throughout the project lifecycle.
- Actively contributed to Change management and training documentation, collaborating across departments to ensure consistent communication and adoption.
Business Analyst
HSBC
06.2021 - 03.2022
- Supported end-to-end digital project execution from planning through release, including documentation, UAT, and reporting.
- Partnered with vendors and procurement teams for solution implementation, ensuring timely deliverables and cost alignment.
- Monitored project metrics, flagged delays, and contributed to risk logs and issue tracking documentation.
- Launched 3 major digital enhancements across online and mobile platforms within 9 months, driving measurable process improvements.
- Facilitated Agile ceremonies and maintained Epics, User Stories, and Test Cases in JIRA and Confluence; supported release notes and sprint retrospectives.
- Partnered with product, QA/QC and IT leads to validate delivery against defined metrics and compliance expectations.
- Engaged in change impact analysis and collaborated on post-implementation support plans, user guides, and FAQs.
Business and Data Analyst
HSBC
06.2019 - 05.2021
- Managed high-volume data and cost-related reporting, contributing to more accurate forecasting and vendor reconciliation.
- Built documentation repositories, supported post-implementation updates, and streamlined project handover materials.
- Executed complex data mapping, cleansing, and enrichment for thousands of vendor records, improving data integrity and reporting accuracy.
- Increased post-deployment invoice compliance from 3% to 20.6% by leveraging business analytics and cross-functional engagement.
- Translated vendor and internal stakeholder requirements into technical deliverables, participated in system integration testing (SIT) and UAT, and validated outputs.
- Developed SharePoint-based documentation repositories and contributed to operational handovers and training materials.
Business Analyst
Charger Logistics
06.2018 - 05.2019
- Supported project coordination by assisting with scheduling, procurement, and vendor invoicing to ensure smooth logistics operations.
- Maintained high-quality documentation and ensured compliance with organizational and safety standards.
- Collaborated with cross-functional teams to identify and resolve process gaps affecting project timelines and budgets.
- Conducted stakeholder interviews and workflow analysis to gather and refine business requirements.
- Assisted with health and safety plan implementation and supported regulatory compliance efforts.
Professional Development & Maternity Leave
01.2023 - 12.2024
- Continued professional development and currently preparing for the PMP certification and staying UpToDate with current industry trends.
- Participated in local volunteer initiatives including library programming and organizing a neighborhood parent-child activity group.
Education
Master of Engineering - Quality Systems Engineering
Concordia University
Montreal, QC06.2017
Bachelor of Engineering - Electronics and Communications
Punjab Technical University
06.2014
Skills
- Proficient in MS Excel
- Agile frameworks (Scrum/Hybrid), tools: JIRA, Confluence
- Project Planning & Execution
- Budget Tracking & Cost Forecasting
- Schedule & Resource Coordination
- Stakeholder & Vendor Communication
- Experience with record keeping and estimating
- Change Management & Process Improvement
- Document Control & Status Reporting
- Strong communication, stakeholder facilitation, and documentation skills
Accomplishments
- Achieved [Result] by introducing [Software] for [Type] tasks.
Languages
English
Full Professional
French
Limited Working
Certification
- Certified [Job Title], [Company Name] - [Timeframe]
- [Area of certification], [Company Name] - [Timeframe]
Timeline
Professional Development & Maternity Leave
01.2023 - 12.2024
Business Systems Analyst
BC Pensions Corporation
05.2022 - 01.2023
Business Analyst
HSBC
06.2021 - 03.2022
Business and Data Analyst
HSBC
06.2019 - 05.2021
Business Analyst
Charger Logistics
06.2018 - 05.2019
Bachelor of Engineering - Electronics and Communications
Punjab Technical University
Master of Engineering - Quality Systems Engineering
Concordia University
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