Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Raman Kumar

North York,ON

Summary

Competent Telecommunications Technician bringing 5+ years of experience installing voice, data, and other systems. Expert at equipment configuration and troubleshooting. Well-organized and resourceful with superior work ethic.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Telecommunications Technician

Bell Technical Solutions
08.2018 - Current
  • Installed and configured new devices and system components.
  • Efficiently troubleshot fiber-optic connections resulting in quicker restoration of services following outages.
  • Installed and repaired network cabling, hardware and software to maximize operational efficiency.
  • Monitored and performed maintenance on telecommunications systems to facilitate optimal performance.
  • Collaborated with other technicians to troubleshoot and resolve technical issues.
  • Reduced downtime with regular maintenance of telecommunications equipment and infrastructure.
  • Managed and prioritized customer service requests to achieve prompt resolution.
  • Enhanced customer satisfaction by providing timely technical support for telecommunications services.
  • Diagnosed and resolved complex integrated customer issues for implementation, add-on, maintenance and support of voice, data, VoIP, and CTI applications.
  • Upgraded legacy Fiber supported equipments to newer Fiber equipments increasing overall network capacity and performance.

Education

Electronics Engineering Technician - Engineering

Seneca College of Applied Arts And Technology
North York, None
03-2018

Skills

  • Troubleshooting and resolution
  • Installation and maintenance
  • Network configuration
  • Troubleshooting systems
  • Safety practices
  • FIber and copper operating tools and meters
  • Troubleshooting and repair
  • Equipment safety
  • Signal testing
  • Structured cabling

Languages

English
Full Professional
Hindi
Full Professional

Certification

  • CPR/AED Certification

Timeline

Telecommunications Technician

Bell Technical Solutions
08.2018 - Current

Electronics Engineering Technician - Engineering

Seneca College of Applied Arts And Technology
Raman Kumar