Summary
Overview
Work History
Education
Skills
Timeline

Raman Kaur

Brampton,ON

Summary

Driven Sales Associate with comprehensive experience in customer engagement, product knowledge, and inventory management. Display strong interpersonal skills coupled with the ability to handle customer complaints effectively. Demonstrated success in fostering customer relationships, growing sales revenues and contributing positively to team dynamics.

Overview

2
2
years of professional experience

Work History

Sales Associate

Source motors
Brampton, Ontario
05.2024 - 09.2024
  • Helped customers find specific products, answered questions, and offered product advice.
  • Ticketed, arranged and displayed merchandise to promote sales.
  • Handled returns and exchanges according to company policies.

Assistant Manager

Motel 6
Vaughan, Ontario
12.2023 - 06.2024
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Planned and led team meetings to review business results and communicate new and ongoing priorities.
  • Evaluated individual and team business performance and identified opportunities for improvement.

Customer Service Manager

Turtle and jacks
Guelph, Ontario
03.2023 - 09.2023
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Developed and implemented strategies for providing excellent customer service experience.
  • Created and managed budgets for travel, training, and team-building activities.

Education

Diploma in Hospitality And Restaurant Management -

Hanson College, Brampton, ON
12-2024

Skills

  • Promotional support
  • Retail loss prevention
  • Upselling
  • Policy and procedure adherence
  • Cleaning techniques

Timeline

Sales Associate - Source motors
05.2024 - 09.2024
Assistant Manager - Motel 6
12.2023 - 06.2024
Customer Service Manager - Turtle and jacks
03.2023 - 09.2023
Hanson College - Diploma in Hospitality And Restaurant Management ,

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Raman Kaur