Raman Kaur
Edmonton,AB
Summary
Goal-oriented Assistant Director of Admissions polished in advising incoming students on admissions procedures and implementing and evaluating policies to enhance effectiveness and efficiency of recruitment and admissions programs. Offering experience in planning and developing strategies for admissions of undergraduate students. Expertise in student recruitment and retention. Committed to helping students reach their educational goals.
Overview
6
6
years of professional experience
Work History
Assistant Director of Admissions
CDI College
05.2022 - Current
- Oversaw admissions, recruitment, and financial aid, ensuring compliance with regulatory requirements
- Promoted and sold college programs to potential students, providing comprehensive information
- Responded to inquiries, addressing questions and concerns of prospective students
- Conducted comprehensive interviews with prospective students to align their goals with the college's offerings
- Ensured enrolled students started on time and provided support during the initial period
- Orchestrated seamless enrollment and meticulously maintained records to meet compliance standards
- Collaborated effectively with campus staff to streamline admissions processes
- Addressed cancellations and implemented retention strategies.
- Coordinated and participated in campus recruitment events, orientation programs and open houses.
Sales Professional
Michael Hill Jewellers
06.2021 - 08.2022
- Demonstrated an unwavering commitment to customer service, acquiring new customers while maintaining premium service levels with existing accounts
- Maintained consistent sales by developing and deepening positive customer connections
- Ranked in the top 5 salespersons in the Vancouver Island region
- Closed 90% of potential client sales
- Assisted in coordinating the receiving/returning of shipments for jewelry pieces
- Generated $1,000,000 in sales during employment
- Excellent communication and negotiation skills.
Guest Services Supervisor
Oak Bay Beach Hotel
03.2021 - 04.2022
- Greeted guests upon arrival in a friendly and professional manner
- Maintained consistent positive customer feedback
- Responded to incoming guests, telephone calls, and email inquiries with efficiency and professionalism
- Recommended hotel services or amenities that guests may find useful
- Provided guest assistance and recommendations for tourist attractions
- Resolved sources of dissatisfaction and implemented processes to prohibit future service obstacles
- Handled reservations, payments, answered multiline telephone, and ran daily reports.
- Supported team members by offering constructive feedback and coaching as needed.
- Monitored occupancy rates closely, adjusting pricing strategies as needed to maximize revenue generation.
Interior Decorator
Art Space ad Design
01.2020 - 02.2021
- Selected furniture, materials, decor, and finishes for interior design projects
- Created interior design plans for existing and new spaces
- Provided visitors with information and location requests
- Maintained mailing lists and client database
- Handled incoming works of art and prepared them for exhibition
- Imaged and documented all gallery pieces
- Determined client's goals and requirements
- Sold artwork to potential clients.
Guest Services and Security
JW Marriott Hotel
06.2018 - 02.2021
- Served visitors by greeting, welcoming, and directing them appropriately
- Monitored access to properties
- Took action in emergency situations
- Conducted campus patrol and enforced company policies
- Escorted VIP clientele and guests to meeting rooms and conferences
- Issued ID badges to visitors, contractors, and employees.
Education
Associate of Applied Science - Interior Design And Technology
NAIT
Edmonton, AB12.2022
Bachelor of Science - Computer Science
MacEwan University
Edmonton, AB09.2018
Skills
- Guest Satisfaction
- Positive Relationship Building
- Conflict Resolution
- Target achievement
- Proactive Communication
- Organization
- Marketing
- Leadership
- Multi-tiered Support Systems
- Process Improvement
- Student Registration
- Database Administration
Volunteer Experience
- AMES Tiles & Stone, Edmonton, AB, (2022), Edmonton, AB
- Big Valley Jamboree, Edmonton, AB, (2018), Edmonton, AB
References
Reference available on request.
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Assistant Director of Admissions
CDI College
05.2022 - Current
Sales Professional
Michael Hill Jewellers
06.2021 - 08.2022
Guest Services Supervisor
Oak Bay Beach Hotel
03.2021 - 04.2022
Interior Decorator
Art Space ad Design
01.2020 - 02.2021
Guest Services and Security
JW Marriott Hotel
06.2018 - 02.2021
Associate of Applied Science - Interior Design And Technology
NAIT
Bachelor of Science - Computer Science
MacEwan University
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