RAMAN BIR SINGH
Surrey
Summary
Experienced security professional with diverse expertise spanning luxury retail, residential buildings, and challenging urban environments like Chinatown Vancouver. Skilled in access control, patrol monitoring, incident reporting, and client communication. Known for maintaining calm and professionalism while ensuring safety in high-risk areas and providing excellent customer service. Adept at training security officers and collaborating with law enforcement to handle emergencies effectively. Committed to protecting people and property with a friendly, attentive approach, adapting quickly to different settings while upholding strict security standards.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Security Officer - Luxury Retail
Logixx Security
07.2025 - Current
- Monitored high-value merchandise and ensured a secure environment for clients and staff in luxury retail settings.
- Maintained a strong physical presence at store entrances and sales floors to deter theft and respond swiftly to any suspicious activity.
- Provided exceptional customer service while upholding strict access control protocols, including guest check-ins and bag checks when required.
- Collaborated with store management and sales associates to handle incidents discreetly and professionally, protecting brand reputation.
- Conducted regular security patrols and daily reporting to ensure compliance with company safety standards.
Security Site Supervisor
Primcorp Security LTD.
10.2023 - Current
- Trained newly assigned security officers on site-specific procedures, monitored their performance, and conducted frequent foot and mobile patrols in and around Chinatown Vancouver — an area known for increased street activity and unpredictable public behavior.
- Performed building patrols and managed arming and disarming of the building.
- Responded promptly to client calls, on-site incidents, and emergencies in a fast-paced environment, frequently coordinating with law enforcement due to the surrounding area's elevated safety concerns.
- Completed thorough daily reports and incident documentation and ensured all officers stayed alert and compliant with post orders in a high-risk location.
- Maintained strong communication with management and security staff to ensure clear updates, consistent enforcement of protocols, and safe operations in a dynamic, often challenging urban setting.
Part-Time Security Concierge
Centrum Concierge & Security LTD.
01.2025 - 06.2025
- Monitored building security through CCTV systems, conducted regular surveillance of common areas, elevators, and entry points to promptly detect and respond to suspicious activity or safety hazards.
- Managed access control protocols by verifying visitors, contractors, and delivery personnel, issuing temporary passes, and maintaining accurate logs to ensure only authorized individuals entered the premises; proficient in creating detailed reports using MS Excel and very familiar with MS Office applications.
- Performed routine interior and exterior patrols, including underground parkades, loading docks, lobbies, and stairwells, checking for maintenance issues, unauthorized access, or safety concerns.
- Provided exceptional front-line service to residents and guests, addressing inquiries, assisting during lockouts or emergencies, and ensuring a calm and professional presence at all times.
Education
Associate of Arts - Communications, Computers And Sociology
University Canada West
Vancouver, BC06.2025
Skills
- Quick Learner
- Client Communication
- Access Control
- Self-defense techniques
- CCTV operation
- Team Training
- Incident Reporting
- Patrol operations
- Reception duties
- Physical fitness
Certification
BST Security License
Availability
Monday, Tuesday, Wednesday, Thursday and Friday - FULL TIME
Timeline
Security Officer - Luxury Retail
Logixx Security
07.2025 - Current
Part-Time Security Concierge
Centrum Concierge & Security LTD.
01.2025 - 06.2025
Security Site Supervisor
Primcorp Security LTD.
10.2023 - Current
Associate of Arts - Communications, Computers And Sociology
University Canada West
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