Ramandeep Bhardwaj
Edmonton,AB
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Sandwich Artist
SUBWAY
Edmonton, AB
06.2023 - Current
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
- Trained new employees on company policies and procedures, contributing to overall team performance and growth.
Financial Advisor
Aegon Life Insurance Company
Winnipeg, MB
04.2019 - 11.2022
- Built strong relationships with clients, fostering trust and loyalty in managing their financial portfolios.
- Educated clients on various financial matters and provided professional recommendations on investment opportunities, products, and services based on each clients' individual needs.
- Developed personal rapport with each client to maintain customer loyalty and establish long-term accounts.
- Met with clients to discuss assets, expenses, and long-term and short-term investment goals to devise personalized financial plans.
- Developed comprehensive financial plans for clients to achieve short-term and long-term goals.
- Educated clients on various financial matters and provided professional recommendations on investment opportunities, products and services based on individual needs.
Call Center Representative
24*7 Intouch
Winnipeg, MB
08.2019 - 06.2021
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
- Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
- Mastered multiple software systems for seamless navigation during calls, improving efficiency and reducing hold times for customers.
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
- Responded to customer calls and emails to answer questions about products and services.
- Established trust with clients by accurately addressing their concerns and offering appropriate resolutions based on their needs.
Cashier
McDonald's
Windsor, ON
05.2018 - 02.2019
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Packing and Shipping Clerk
Pure Flavor
Windsor, ON
12.2018 - 09.2020
- Minimized returns due to damage or incorrect orders through diligent attention to detail when picking items from shelves.
- Improved on-time delivery rates by closely monitoring shipment progress and proactively addressing potential delays.
- Sealed, packed, labeled and affixed postage on packages to prepare materials for shipping, utilizing postage meters, and sealing tools.
- Handled fragile items with care, ensuring proper packaging techniques were employed for damage prevention during transit.
Education
Computer Networking - Wireless Information Networking
St.Clair College
Windsor, ON04.2019
Skills
- Customer Service
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Reliability and punctuality
- Cash handling proficiency
- Effective multi-tasking
Languages
English
Full Professional
Certification
LLQP Insurance adviser.
Timeline
Sandwich Artist
SUBWAY
06.2023 - Current
Call Center Representative
24*7 Intouch
08.2019 - 06.2021
Financial Advisor
Aegon Life Insurance Company
04.2019 - 11.2022
Packing and Shipping Clerk
Pure Flavor
12.2018 - 09.2020
Cashier
McDonald's
05.2018 - 02.2019
Computer Networking - Wireless Information Networking
St.Clair College