Ramadan Desouki
Toronto,Canada
Summary
Dynamic Senior Banking Professional with a robust background in steering business-critical IT projects and programs. Expertise in IT and Business Architecture, as well as IT/Business Transformation, drives success in the international banking sector, particularly within Capital Markets, Treasury, and Wholesale Banking. A commitment to designing and implementing innovative processes aligns with rapidly evolving business demands while delivering measurable outcomes. Proven leadership capabilities include engaging and influencing stakeholders at all levels, fostering strong relationships to drive collaboration and achieve strategic objectives. Adept at managing multiple complex initiatives with a focus on optimizing operations and enhancing overall performance within the organization.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Senior Practice manager, Treasury Solutions Architecture
Fidelity Information Services (FIS)
10.2022 - Current
- Collaborated with prospective clients in detailed treasury and risk evaluations to determine requirements and improve service capabilities.
- Facilitated in-depth scoping sessions to outline project specifications and ensure accurate estimation of delivery schedules.
- Achieved timely project design completion through effective collaboration with lead consultant. Optimized blueprinting phase to facilitate seamless project execution. Elevated project outcomes by aligning design with overall objectives.
- Facilitated ongoing collaboration between clients and treasury project teams during UAT parallel and go-live phases to ensure design quality validation and enhancement.
- Partnered with treasury delivery team to evaluate ongoing and post-project builds for discrepancies in documented design.
- Collaborated with treasury product management to convey expected functionalities, ensuring alignment with consulting services and client expectations.
- Directed cross-functional teams to optimize operational efficiency and improve service delivery.
Senior Practice Manager, Treasury professional services
Fidelity Information Services (FIS)
04.2017 - 10.2022
- Oversaw treasury management system implementations across Middle East and North Africa regions.
- Managed treasury professional services portfolio in MENAT region, ensuring strategic growth and profitability above 5 million USD in P&L.
- Directed implementation efforts with a team comprising six treasury consultants, two customer service support consultants, and two project managers to ensure project success.
- Oversaw daily PS operations business forecasting and P&L management, ensuring alignment with business unit heads in the UK.
- Oversaw client escalation projects, resolving disputes and coordinating with product management team.
- Engaged with senior management on treasury projects through active involvement in steering committees to ensure alignment with client objectives.
- Collaborated with sales and pre-sales teams to deliver required materials, effort estimations, and RFP cycle assistance.
- Facilitated networking and professional development opportunities for FIS Lead Program alumni, 2020 cohort.
Treasury Technology Business Consultant Specialist
Fidelity Information Services (FIS)
02.2014 - 04.2017
- Achieved successful implementation of FIS treasury software solutions, enhancing client treasury operations. Transformed treasury business processes, resulting in streamlined workflows and increased efficiency. Cultivated partnerships with clients to drive impactful changes in their treasury functions.
- Assisted in managing financial documentation for the Saudi Ministry of Finance and Debt Management Office. Supported team members in processing debt-related inquiries. Contributed to the organization of financial records and reports.
- Assisted teams in executing projects effectively. Supported project management efforts to meet deadlines. Contributed to collaborative initiatives within Kuwait Petroleum Company.
- Assisted in coordinating petrochemical operations in Kuwait. Supported teams in achieving project milestones. Contributed to maintaining safety and compliance standards.
- Assisted in delivering customer support for telecommunications services. Supported team members in resolving client inquiries and issues. Contributed to maintaining high levels of customer satisfaction.
- Assisted in daily operations of central bank functions. Supported team members in executing financial policies. Contributed to the maintenance of regulatory compliance.
- Assisted in daily operations of central bank functions. Supported team members in executing financial policies. Contributed to the maintenance of economic stability.
- Assisted in daily operations of central bank functions. Supported team members in executing financial policies. Contributed to the maintenance of economic stability.
- Assisted in banking operations for Abu Dhabi Islamic Bank in UAE and Egypt. Supported customer service initiatives to enhance client satisfaction. Collaborated with teams to streamline processes and improve efficiency.
- Assisted customers with banking transactions and inquiries. Supported team members in achieving service goals. Contributed to maintaining a positive customer experience.
- Assisted customers with banking inquiries and transactions. Supported team members in achieving service goals. Contributed to maintaining a positive customer experience.
- Assisted in daily banking operations, ensuring smooth customer transactions. Supported team in maintaining accurate financial records and reports. Collaborated with colleagues to enhance customer service experience.
- - National Bank of Oman
- - Housing Bank Jordan
- - Capital Bank of Jordan
- - Egypt Gulf Bank
- - Al Ahli Bank of Kuwait, Egypt
- - African Export and Import Bank (AFREXIM)
- Analyzed client needs and generated comprehensive reports and data extractions from FIS treasury systems.
- Assessed and advised on treasury and risk management strategies across all phases of business operations.
- Facilitated automation of treasury and risk functions for FIS clients, minimizing manual tasks and mitigating potential risks.
- Evaluated and recognized opportunities for supplementary services beyond core implementation tasks, working in close partnership with line management to advance these initiatives.
Manager, Asset Management and Capital Markets solutions
Abu Dhabi Islamic Bank
06.2010 - 02.2014
- Assisted in managing treasury market risk and credit risk. Supported integration with trading platforms and market data providers. Aided in cash management and trade finance processes. Provided assistance in wealth management and brokerage operations. Helped maintain market risk and FTP applications.
- Facilitated daily interactions with business units to analyze requirements, including gap analysis and change request implementation.
- Coordinated all aspects of planning and execution for periodic release enhancements.
- Coordinated with vendors and led the planning and execution of UAT to validate system functionality and performance.
- Analyzed and improved processes related to operational support activities for streamlined performance.
- Evaluated and coordinated internal and external audits of IT applications to enhance governance and risk management.
- Managed comprehensive audit reports, detailing system-related issues, deficiencies, and potential enhancements for improved operations.
- Identified and resolved audit discrepancies to meet regulatory compliance and enhance operational integrity.
- Performed routine evaluations of system performance and implemented disaster recovery strategies to maintain operational continuity.
- Coordinated and monitored related activities of contracting and project documentation to support project objectives.
- Achievements
- Oversaw integration and unification of various systems to streamline processes within treasury wholesale and investment banking operations.
- Executed comprehensive management of various projects and programs, focusing on the deployment of Ambit Treasury front-to-back accounting for FXMM, fixed income, FX derivatives, IRD derivatives, Islamic products, and security finance.
Senior Treasury and Trading solutions Specialist
Abu Dhabi Islamic Bank
01.2008 - 06.2010
- Facilitated seamless treasury operations through effective use of FIS Quantum and Risk systems. Optimized trading strategies via Thomson Reuters and Bloomberg, contributing to improved departmental performance.
- Coordinated support initiatives for wealth management teams, ensuring effective utilization of Advent Solutions, Tradex, and APX systems.
- Assisted in managing trading system operations for Adib Securities unit. Utilized Knowledgenet Tradenet solution to support trading brokerage activities.
- Streamlined trade finance department's daily activities through effective use of Trade Wind system.
Senior Business Analyst
HP (Formerly EDS)
08.2005 - 01.2008
- Executed implementation and support of Advanced Commercial Banking System (ACBS) for loans and facilities applications.
- Coordinated business function activities related to ABN AMRO bank accounts in the ACBS system, ensuring seamless operations.
- Delivered expert troubleshooting and resolution for third-line support issues related to ABN AMRO bank accounts in EDS, leveraging IBM WebSphere Business Integration Message Broker.
- Configured MQ broker to ensure efficient data exchange between ACBS system and multiple payment and funding systems utilized by ABN AMRO Bank.
Senior Business Analyst
ITS (International Turnkey Systems)
03.2003 - 08.2005
- Achieved successful deployment of Tradewind system, enhancing trade finance operations for import/export letters of credit and letters of guarantee. Facilitated adoption of the application in numerous banks across the Gulf region, including CBD, DIB, KFH, IBK, KREB, ARBIFT, ADIB, and BBK.
- Facilitated timely second-line assistance for banking institutions in response to critical needs and emergencies.
- Led implementation of trade wind application in various financial institutions such as IBK Industrial Bank of Kuwait, CBD Commercial Bank of Dubai, and Blom. Oversaw user acceptance and operations testing to ensure seamless integration.
- Led configuration management initiatives as a functional area representative in CMM KPAs for the Tradewind product. Oversaw two formal assessments by CyberQ Consultants to enhance compliance and performance.
Education
Computer And Information Systems
Cairo University
Egypt06-2001
Skills
- Treasury Management Systems implementation
- Management consultation
- Financial Risk Management
- Banking Solutions experience
- Program Management
- IT Change
- Business Analysis
- Resource Management
- Data Architecture
- Systems Integration
- Systems Upgrades
- Disaster Recovery
- Business Relationship Management
- Reporting & Data Analytics
- Budget and Cost Management
- Leadership & Team Building
- Business Case Development
- Influencing
- Negotiation Skills
- Business Process Analysis and Improvement
- Continuous delivery
- Functional/Technical Professional with more than 20 years of banking and trading solutions experience
- Holding professional certificates in Treasury (Certified Treasury Professional CTP) from Associated Financial Professionals (AFP), CBAP (Certified Business Analysis Practitioner) from IIBA (International Institute of Business Analysis), CISI/ISII International Introduction to Securities and Investment from the Chartered Investment and Securities Institute, PMI/PMP, ITIL Foundation and Oracle Certified Associate OCA FRM certification from GARP
- Exceptional knowledge and experience in treasury business and products: FX (Spot, Forward and swaps), MM (placements and borrowings), Securities (Bonds and Equities), structured products and derivatives (IRS, options and futures) With a full awareness and experience in all the related Accounting Treatment for each asset class and full awareness of the different SWIFT messages used for each product, workflows processing cycle from front office to middle office and back office including limits monitoring, counterparties management, settlement, accruals, amortization, and reevaluation techniques
- Including the credit risk and market risk models involved in each trade, the various limits management and risk management techniques CSA and Collateral Management and Margin maintenance mechanics
- Solid experience in developing and implementing major banking systems in Treasury and Capital Markets, Wealth Management, Brokerage and Investment and Trade Finance With a proven record of meeting Business target and requirements to a high level of satisfaction
- In deep background in core solutions of banking domains and environments including its application, database engine and operating system
- Very high technical skills and distinct DB programing experience in both SQL and procedural languages
- Strong leadership skills and proven ability to manage and motivate teams to achieve the target results
- Operational efficiency
- Innovation and creativity
- Staff development
Certification
- FRM: Financial Risk Manager
- CTP: Certified Treasury Professional
- CBAP: Certified Business Analysis Professional
- PMP Project Management Professional
- CISI/ISII Chartered Investment and Securities Institute: International Introduction to Securities and Investment
- ITIL Information Technology Infrastructure Library
- OCA Oracle Certified Associate
- CMM L2 to L5
- 6 Sigma Yellow belt training
- Python and VBA Programming Language.
Languages
English
Full Professional
Arabic
Native or Bilingual
Timeline
Senior Practice manager, Treasury Solutions Architecture
Fidelity Information Services (FIS)
10.2022 - Current
Senior Practice Manager, Treasury professional services
Fidelity Information Services (FIS)
04.2017 - 10.2022
Treasury Technology Business Consultant Specialist
Fidelity Information Services (FIS)
02.2014 - 04.2017
Manager, Asset Management and Capital Markets solutions
Abu Dhabi Islamic Bank
06.2010 - 02.2014
Senior Treasury and Trading solutions Specialist
Abu Dhabi Islamic Bank
01.2008 - 06.2010
Senior Business Analyst
HP (Formerly EDS)
08.2005 - 01.2008
Senior Business Analyst
ITS (International Turnkey Systems)
03.2003 - 08.2005
Computer And Information Systems
Cairo University