Ramadan Abdurahman
Ottawa,Canada
Summary
- Friendly and reliable individual seeking a Front Desk Clerk position to provide excellent guest service, and support smooth hotel operations.
- Customer-focused front desk clerk aiming to deliver professional service, assist guests efficiently, and create a positive hotel experience.
- Detail-oriented candidate seeking a Front Desk Clerk role to handle guest needs, manage reservations, and maintain a welcoming front desk.
Overview
8
8
years of professional experience
Work History
Warehouse associate
Amazon
Ottawa, Ontario
09.2022 - 12.2024
- Picked, packed, and prepared orders for shipment
- Received, organized, and managed inventory
- Loaded and unloaded trucks safely
- Maintained clean and organized workspace
Hotel Front Desk Clerk
Front desk agent
Ottawa, ON
01.2021 - 01.2022
- Greeted customers professionally and assisted them with questions.
- Handled payment and basic records.
- Maintained a clean and organized work area.
- Worked well with the team members to complete the daily task.
staff member
Ridgemount Homework
Ottawa, Ontario
02.2018 - 02.2019
- Helping students with school work
- Tutor students
- Staff-student relations
Co-op student
Healthy Meal (Co-op)
Ottawa, Ontario
01.2017 - 01.2018
- Working as a cashier.
- Food prep.
- Managed guest seating and waitlists in a busy environment.
- Took customer orders accurately and efficiently
Education
High Diploma -
Gloucester High School
Ottawa, Ontario06-2019
Skills
- Customer service
- Teamwork
- Friendly and polite attitude
- Professional guest service
- Reservation management
- Computer skills
- Multitasking
- Communication
Accomplishments
Provided excellent guest service
Handled reservations and phone calls
Maintained organized front desk operations
Recognized for reliability and professionalism
Ensured accurate check-in and check-out
Handled reservations and phone calls
Maintained organized front desk operations
Recognized for reliability and professionalism
Ensured accurate check-in and check-out
Languages
- English
- Somali
- Somali, Reading, Writing, Comprehension, Speaking
- English, Reading, Writing, Comprehension, Speaking
References
Available Upon Request
Timeline
Warehouse associate
Amazon
09.2022 - 12.2024
Hotel Front Desk Clerk
Front desk agent
01.2021 - 01.2022
staff member
Ridgemount Homework
02.2018 - 02.2019
Co-op student
Healthy Meal (Co-op)
01.2017 - 01.2018
High Diploma -
Gloucester High School