Rama Narsale
Montreal,Canada
Summary
Dedicated professional with thorough knowledge of business processes in versatile domains in Quality Assurance and Business Analysis. Demonstrated skillset to perform end-to-end Business Analysis functions such as Requirement Elicitation and Documentation, Feature Demonstrations, UAT and Post Go-live Support. Software Testing and Quality Assurance professional with excellence in: Banking Fraud Analyzing tools, Amadeus Altéa Suite & Mainframe system: IBM RESIII. Good knowledge in Software Development Life cycle (SDLC) and Software Testing Life cycle (STLC) on Waterfall and Agile Environments. Excellent analytical skills, ability to understand project scope and objectives and to provide solutions/recommendations for business improvements. Lead Data Migration project for PSS Air Canada Migration project from Montreal. Leading Product Development Team for IATA Financial Gateway.
Experienced Product Development Analyst/Business Analyst with 8 years of experience in leading the development team by providing requirements for Software Development Life Cycle. Proven track record in developing and executing product testing plans and identifying product opportunities. Skilled in cross-functional collaboration, product documentation, and data analysis to inform product strategy and achieve business objectives.
Overview
9
9
years of professional experience
Work History
Product Development Analyst
International Air Transport Association
08.2023 - Current
- Collaborated with cross-functional teams to define product requirements and prioritize feature development
- Leading development team in order to develop change request and managing new project requirements
- Developed and executed a product testing plan that resulted in a good amount reduction in product defects and a profitable increase in customer satisfaction
- Created and maintained product documentation in the form Business Requirement Document
- Developed and maintained product roadmaps and feature backlogs
- Created and maintained product dashboards and reports
- Utilized Business Cases to assess the potential returns and risks of new product development projects
- Implemented innovative business design strategies to optimize product development process
- Managed and improved Business Functions to streamline product development processes, leading to a 20% increase in efficiency
- Led a team in implementing new Business Process strategies for faster, more effective product development
- Collaborated with cross-functional teams to define and implement necessary data requirements for new product features
- Played a key role in cross-functional teams to develop business requirements, contributing to successful product launches and updates
- Managed and maintained complex Information Systems, ensuring smooth operations throughout all stages of product development
- Implemented workflow analysis to streamline product development processes, resulting in increased efficiency and reduced costs
- Used innovative approaches to analyze and resolve complex product development issues.
Senior Associate
Morgan Stanley Advantage Services Private Limited
07.2021 - 06.2023
- Supported business and systems analysis tasks to support delivery to the business
- Complete ownership of BA deliverables and drive the requirements end to end till go-live
- Requirements gathering, agreement of functional requirements via user stories and data analysis
- Working with development teams to define solutions that meet the business and system requirements, design reviews and alignment with architecture guidelines
- Worked with business users through project delivery from requirements, support through testing and implementation to deliver agreed business benefits
- Coordinated and supported business users through changes and UAT
- Implemented strategic decision-making processes by thoroughly evaluating information on customer feedback and competitive analysis as a Business Analyst
- Conducted comprehensive Feasibility Studies to validate new fraud trend and assess market risks
- Applied analytical skills to create and review Project Proposals, ensuring alignment with business analysis goals and objectives
- Developed new product features by effectively applying Use Case in identifying user needs and potential problems.
Senior Software Engineer
Hexaware Technologies Ltd.
02.2016 - 07.2021
- Requirement Elicitation and Scoping
- Prioritized the product backlog and worked closely with the development team and Scrum Master
- Gap Analysis, Risk Analysis and Impact Analysis
- Designing Requirement Artefacts: Functional Requirement Document (FRD), Business Requirement Document (BRD), User Story, Flow Chart, Mockup, Wireframe
- Requirements Walkthrough with Business and internal IT team
- Test Case Review
- End-to-end UAT Processing and Management – UAT Notification, Smoke Testing, Execution with Business Users, Defect Management and Root Cause Analysis
- Coordination with Testing and Development teams
- Change Request pipeline prioritization with Stakeholders
- Assistance to Project Manager in creating Work Breakdown Structure
- Utilized technical information to assist in the development and implementation of new product features.
Senior Software Engineer
Hexaware Technologies Ltd.
05.2018 - 12.2019
- Involved in verification of the Data that needs to be included and excluded and if applicable tied to the specific queries being used for the migration
- I was involved in define the source to target high-level mappings for each category of data or content and verify that the desired type has been defined in the destination system
- Verifying Test source and target system connections from the migration platform
- Facilitate training activities for Data Checkout across multiple locations
- Involved in understanding the Change request planned for the current extraction with BA, Test Manager and Developer
- Expertise in Data Mapping Testing & Volume Testing
- Analyzing the observation and defect and taking the decision about assigning to the correct Developer Team as IBM or Amadeus (1A)
- Solely responsible for planning process and coming up with strategic planning for the planned production rehearsals of Data Checkout activity included first push (first extraction) followed by Delta push.
Software Engineer
Hexaware Technologies Ltd.
02.2016 - 04.2018
- Testing Projects enhancements on RES system developed by IBM for Air Canada
- Perform Functional Testing, Regression Testing, UAT testing and End to End Testing
- Attend daily defect meetings and provide feedback on critical/high defects
- Attend daily stand-up meetings and provide project updates and any impediments
- Involved in health checks (production load) for Air Canada projects.
Education
PGDM (Travel & Tourism) -
Welingkar Institute of Management Development & Research
01.2017
Foundation in Travel & Tourism -
IATA Training & Development Institute
01.2012
Graduate -
Mumbai University
01.2009
Skills
- Requirement Gathering & Analysis
- Product documentation
- Roadmap development
- Reporting and dashboard creation
- Agile methodologies
- Oral and written Communication skills
- Problem-solving skills
- Critical thinking
- User Acceptance Testing (UAT)
- Data Migration
Currentorganization
International Air Transport Association (IATA)
Visatype
Permanent Resident of Canada
Referencelink
https://www.linkedin.com/in/rama-narsale-863b1397
Toolsandtechniques
Functional Testing, Waterfall Model, Iterative model, Agile Methodology, Jira and Confluence, Balsamiq, Microsoft Visio, Lucidchart, SQL, Test Management Tool – qTest, JIRA, Bugzilla, AzureDevops, Jira, Banking, Airline
Professional Development
- Certified ScrumMaster, Scrum Alliance
- Certification of Competency in Business Analysis (CCBA), IIBA (In process)
- TOSCA Automation, TRICENTIS TOSCA(In process)
Languages
English
Native or Bilingual
Japanese
Limited Working
Timeline
Product Development Analyst
International Air Transport Association
08.2023 - Current
Senior Associate
Morgan Stanley Advantage Services Private Limited
07.2021 - 06.2023
Senior Software Engineer
Hexaware Technologies Ltd.
05.2018 - 12.2019
Senior Software Engineer
Hexaware Technologies Ltd.
02.2016 - 07.2021
Software Engineer
Hexaware Technologies Ltd.
02.2016 - 04.2018
PGDM (Travel & Tourism) -
Welingkar Institute of Management Development & Research
Foundation in Travel & Tourism -
IATA Training & Development Institute
Graduate -
Mumbai University
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