CRM (Zoho / Workiom)
Rama El Melle
Sales Representative
Istanbul, Turkiye
Summary
Seasoned Sales Representative knowledgeable in the space of cosmetics. Experienced in selling hair transplant, dental and cosmetics' plaster surgeries. Leverages exceptional customer relations experience to win new customers. Skilled at demonstrating products and closing sales with tenacious and driven approach. Talented networker with expertise in converting leads.
Overview
5
5
years of professional experience
3
3
Languages
Work History
Sales Representative
Vera Clinic
Levent, Istanbul
06.2018 - 11.2023
- Developed strong rapport with customers and created positive impression of business retaining excellent client satisfaction ratings through outstanding service delivery.
- Met with existing customers and prospects to discuss business needs and engaged in friendly conversation with customer to better uncover individual needs.
- Used customer insights to develop innovative sales strategies and engaging sales presentations to convey product benefits.
- Utilized CRM software to manage customer accounts and track performance metrics.
- Negotiated contracts with clients and developed relationships with key personnel.
- Managed customer accounts to secure customer satisfaction and repeat business.
- Collaborated with cross-functional teams to identify and address customer needs.
- Recommended complementary purchases to customers, increasing revenue.
- Built customer loyalty and retention by delivering excellent sales experience.
- Trained and mentored new sales representatives.
Education
High School Diploma -
Fine Arts High School
Al-Shariaa, Hama, Syria 09.2005 - 2008.06
Skills
Account development
Software
Microsoft Office Word, Excel, Outlook
Google Drive
Accomplishments
- Ranked #1, 2, 5 sales representative in Vera Clinic for 2019, 2021, and 2022 respectively.
- Many times top sales of the month in Vera Clinic.
Interests
Technology & Video Games
Timeline
Sales Representative
Vera Clinic
06.2018 - 11.2023
High School Diploma -
Fine Arts High School
09.2005 - 2008.06
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