Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

RAMA ABSI

Gardinia Springs, Villa 16, New Cairo, Egypt

Summary

Qualified food service professional bringing seven years of experience in the field. Focused on providing exceptional customer service and maintaining food safety.

Overview

11
11
years of professional experience

Work History

Food Service Supervisor

Majesty, The Royal Taste Of Pastry- Remote Work
07.2023 - 10.2023
  • Reviewed and approved employee schedules and timesheets.
  • Addressed customer complaints remotely with communication and problem-solving skills
  • Controlled food costs and managed inventory through online daily reports.

Food Service Supervisor

Majesty, The Royal Taste Of Pastry
01.2016 - 06.2023
  • Maintained health and food safety standards at all stages, from storage through delivery.
  • Kept guest and work areas clean, organized and sanitized per established standards.
  • Monitored food inventory and supplies to prevent waste.
  • Set and oversaw weekly and special event menu plans.
  • Created new recipes, outlined steps, and training staff on correct preparation.
  • Monitored food quality and service levels to maximize kitchen and dining area performance.
  • Ordered new supplies and food to maintain service levels.
  • Oversaw training of more than 10 team members.

Nutritionist

Freelancer
01.2013 - 01.2016
  • Planned nutritious meal options for individuals with various health needs for facility programs and cafeteria menus.
  • Developed nutrient-dense recipes and flexible meal templates to meet nutritional objectives.
  • Monitored quality control procedures to guarantee preparation and delivery of healthy menu choices.
  • Monitored calorie count for individual patients in accordance with specific nutritional needs as specified by physicians.

Certified Life Coach

FreeLancer

Performed private Life coaching session:

  • Assisted clients in exploring feelings and understanding behaviors.
  • Helped clients build life management and coping skills to handle daily needs and specific stressors.
  • Encouraged clients to set and achieve reasonable goals on weekly basis.

Voluntary Worker

Egyptian Red Crescent
  • Contributed in red crescent program for helping Syrian refugees.
  • Participated in projects for proper nutrition and education for refugees.
  • Performed nutritional seminars on emotional eating and healthy eating style.
  • Completed CPR/ First AED certificate.

Voluntary Worker

Children Cancer Hospital 57357
10.2021 - 03.2022


  • Guided troubled individuals to tools and resources necessary for healing.
  • Led group discussions and activities to meet different community needs.
  • Took active role in patient and family planning process, detailing instructions, and responding appropriately and effectively to questions and concerns.
  • Managed cases of clients receiving social or community service support.

Education

Bachelor of Arts - Development Studies And Social Planning

Ain Shams University
Cairo, Egypt
06.2019

English As A Second Language

Barry University
Miami, USA
2018

High School Diploma -

Nablus High School
Syria, Aleppo
06.2009

Certificate - Certified Fitness And Nutrition Trainer

ISSA( International Sports Science Association
U.S.A
2014

Certificate - Training of Trainers

Ain Shams University
Cairo, Egypt
2019

Certificate - Positive Discipline Early Childhood Educator

Positive Discipline Association
U.S.A
12.2021

Certificate - Behavior Modification And Family Counseling

Ain Shams University
Cairo, Egypt
10.2020

Certificate - Life And Parenting Coaching

International Coaching Federation (ICF)
U.S.A
05.2019

Certificate - Community Based Psychological Support

Egyptian Red Crescent
Cairo, Egypt
11.2019

Skills

  • Developing Special Dishes and Recipes
  • Food Portion Specification
  • Food Assembly Supervision
  • Quality Control
  • Waste Reduction
  • Supply Ordering and Management
  • Supplies Forecasting
  • Staff Leadership

Languages

Arabic
Native or Bilingual
English
Professional Working

Timeline

Food Service Supervisor

Majesty, The Royal Taste Of Pastry- Remote Work
07.2023 - 10.2023

Voluntary Worker

Children Cancer Hospital 57357
10.2021 - 03.2022

Food Service Supervisor

Majesty, The Royal Taste Of Pastry
01.2016 - 06.2023

Nutritionist

Freelancer
01.2013 - 01.2016

Certified Life Coach

FreeLancer

Voluntary Worker

Egyptian Red Crescent

Bachelor of Arts - Development Studies And Social Planning

Ain Shams University

English As A Second Language

Barry University

High School Diploma -

Nablus High School

Certificate - Certified Fitness And Nutrition Trainer

ISSA( International Sports Science Association

Certificate - Training of Trainers

Ain Shams University

Certificate - Positive Discipline Early Childhood Educator

Positive Discipline Association

Certificate - Behavior Modification And Family Counseling

Ain Shams University

Certificate - Life And Parenting Coaching

International Coaching Federation (ICF)

Certificate - Community Based Psychological Support

Egyptian Red Crescent
RAMA ABSI