Qualified food service professional bringing seven years of experience in the field. Focused on providing exceptional customer service and maintaining food safety.
Overview
11
11
years of professional experience
Work History
Food Service Supervisor
Majesty, The Royal Taste Of Pastry- Remote Work
07.2023 - 10.2023
Reviewed and approved employee schedules and timesheets.
Addressed customer complaints remotely with communication and problem-solving skills
Controlled food costs and managed inventory through online daily reports.
Food Service Supervisor
Majesty, The Royal Taste Of Pastry
01.2016 - 06.2023
Maintained health and food safety standards at all stages, from storage through delivery.
Kept guest and work areas clean, organized and sanitized per established standards.
Monitored food inventory and supplies to prevent waste.
Set and oversaw weekly and special event menu plans.
Created new recipes, outlined steps, and training staff on correct preparation.
Monitored food quality and service levels to maximize kitchen and dining area performance.
Ordered new supplies and food to maintain service levels.
Oversaw training of more than 10 team members.
Nutritionist
Freelancer
01.2013 - 01.2016
Planned nutritious meal options for individuals with various health needs for facility programs and cafeteria menus.
Developed nutrient-dense recipes and flexible meal templates to meet nutritional objectives.
Monitored quality control procedures to guarantee preparation and delivery of healthy menu choices.
Monitored calorie count for individual patients in accordance with specific nutritional needs as specified by physicians.
Certified Life Coach
FreeLancer
Performed private Life coaching session:
Assisted clients in exploring feelings and understanding behaviors.
Helped clients build life management and coping skills to handle daily needs and specific stressors.
Encouraged clients to set and achieve reasonable goals on weekly basis.
Voluntary Worker
Egyptian Red Crescent
Contributed in red crescent program for helping Syrian refugees.
Participated in projects for proper nutrition and education for refugees.
Performed nutritional seminars on emotional eating and healthy eating style.
Completed CPR/ First AED certificate.
Voluntary Worker
Children Cancer Hospital 57357
10.2021 - 03.2022
Guided troubled individuals to tools and resources necessary for healing.
Led group discussions and activities to meet different community needs.
Took active role in patient and family planning process, detailing instructions, and responding appropriately and effectively to questions and concerns.
Managed cases of clients receiving social or community service support.
Education
Bachelor of Arts - Development Studies And Social Planning
Ain Shams University
Cairo, Egypt
06.2019
English As A Second Language
Barry University
Miami, USA
2018
High School Diploma -
Nablus High School
Syria, Aleppo
06.2009
Certificate - Certified Fitness And Nutrition Trainer
ISSA( International Sports Science Association
U.S.A
2014
Certificate - Training of Trainers
Ain Shams University
Cairo, Egypt
2019
Certificate - Positive Discipline Early Childhood Educator
Positive Discipline Association
U.S.A
12.2021
Certificate - Behavior Modification And Family Counseling
Ain Shams University
Cairo, Egypt
10.2020
Certificate - Life And Parenting Coaching
International Coaching Federation (ICF)
U.S.A
05.2019
Certificate - Community Based Psychological Support
Egyptian Red Crescent
Cairo, Egypt
11.2019
Skills
Developing Special Dishes and Recipes
Food Portion Specification
Food Assembly Supervision
Quality Control
Waste Reduction
Supply Ordering and Management
Supplies Forecasting
Staff Leadership
Languages
Arabic
Native or Bilingual
English
Professional Working
Timeline
Food Service Supervisor
Majesty, The Royal Taste Of Pastry- Remote Work
07.2023 - 10.2023
Voluntary Worker
Children Cancer Hospital 57357
10.2021 - 03.2022
Food Service Supervisor
Majesty, The Royal Taste Of Pastry
01.2016 - 06.2023
Nutritionist
Freelancer
01.2013 - 01.2016
Certified Life Coach
FreeLancer
Voluntary Worker
Egyptian Red Crescent
Bachelor of Arts - Development Studies And Social Planning
Ain Shams University
English As A Second Language
Barry University
High School Diploma -
Nablus High School
Certificate - Certified Fitness And Nutrition Trainer
ISSA( International Sports Science Association
Certificate - Training of Trainers
Ain Shams University
Certificate - Positive Discipline Early Childhood Educator
Positive Discipline Association
Certificate - Behavior Modification And Family Counseling
Ain Shams University
Certificate - Life And Parenting Coaching
International Coaching Federation (ICF)
Certificate - Community Based Psychological Support
Egyptian Red Crescent
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