Summary
Overview
Work History
Education
Skills
Certification
ADDITIONAL QUALIFICATIONS
Languages
Timeline
Generic

RAM VELUSWAME

Penticton

Summary

Results-driven management professional with a solid background in operations, project, and fleet management. Demonstrated expertise in collaborating with diverse teams, making sound decisions, leading effectively, coordinating tasks, fostering teamwork, resolving issues, and organizing operations. Acknowledged for successfully partnering with senior executives to drive enhancements in compliance, service quality, financial performance, and overall expansion of the company.

Overview

7
7
years of professional experience
1
1
Certification

Work History

FLEET OPERATIONS MANAGER

2 Burley Men Moving Ltd.
01.2023 - 06.2025
  • Oversee all planning and coordination of fleet maintenance programs with 85 trucks.
  • Evaluated emerging technologies for potential incorporation into existing fleet management practices, driving continuous improvement efforts.
  • Consult and collaborate with team members and management to continually update and improve functions, costs and services.
  • Record and analyze vehicle data periodically to improve efficiency and ensure the company is in adherence with IFTA and NSC policies and procedures.
  • Managed fleet logistics to optimize route efficiency and reduce operational costs.
  • Supervised maintenance schedules ensuring compliance with safety regulations and minimizing downtime.
  • Implemented tracking systems for real-time visibility into fleet performance and asset management.
  • Developed training programs for drivers, enhancing safety practices and operational standards.
  • Analyzed transportation data to identify trends, driving informed decision-making for resource allocation.


OPERATIONS MANAGER - ACCOUNTS

Scandinavian Building Services
04.2018 - 12.2022
  • Manage, integrate and facilitate the overall operations of multiple contracts.
  • Create, evaluate and test new service processes, procedures and equipment.
  • Hiring, onboarding, training, developing and managing the performances of the staff.
  • Recruitment and termination.
  • Oversaw daily operations to ensure compliance with safety and quality standards.
  • Implemented process improvements, enhancing workflow efficiency across teams.
  • Developed and enforced standard operating procedures to streamline processes.
  • Support and maintain internal and external relations in the industry.
  • Oversee area managers with new contract setup, tailoring customer service requirements.
  • 24/7 availability to be on-call for problem resolution and addressing issues.
  • Strong delegation skills with the ability to motivate and resolve employee issues.
  • Use multiple software platforms/apps for reporting and analyzing data.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.

Project Manager

Stratosphere Quality
04.2018 - 05.2020
  • Initiate, manage, and complete a project starting with analyzing the scope, research, determining deliverables with timeline and allocating resources.
  • Lead a variable team of 4-8 supervisors and 20-40 employees to ensure the project is completed as per the Client standards and requirements..
  • Develop SOPs based on the project requirements, adhering to the provincial and federal regulations. And, ensure best practices are implemented.
  • Responsible for overseeing multiple departments, including HR, Procurement and Finance.
  • Managing the authorized contractors/vendors by ensuring the deliverables are completed within the timeline and resolving issues at various stages of projects to achieve efficiency.
  • Implemented risk management strategies, identifying potential issues and mitigating impacts proactively.
  • Analyzed project performance data, driving continuous improvement initiatives for future projects.
  • Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.

Education

POST GRADUATE DIPLOMA - ENGG. BUSINESS & SAFETY MANAGEMENT

CONFEDERATION COLLEGE
THUNDER BAY, ON
01.2018

BACHELOR OF ENGINEERING - MECHANICAL ENGINEERING

SATHYABAMA UNIVERSITY
04.2014

Skills

  • Regulatory Compliance
  • Program Evaluation
  • Planning and Coordination
  • Attention to Detail
  • Operational Issues Management
  • Time Management/ Task Prioritization
  • Complaints Resolution
  • Customer Service/ Communications
  • Analytical Thinking
  • Data Based Process improvement
  • Project Supervision
  • Teamwork and Results Orientation
  • Computer Proficiency
  • Communication and Interpersonal Skills
  • Root cause analysis
  • Leadership Style : Direct & Participative
  • Communication Style : Affiliative/Open door

Certification

  • SIX SIGMA – BLACK BELT
  • INDIAN STATISTICAL INSTITUTE, COIMBATORE, INDIA
  • NATIONAL CERTIFICATION REGISTERED#: SS-BB-160/2015.
  • WES ECA#: 38053861MM

ADDITIONAL QUALIFICATIONS

  • CLASS 5 DRIVER’S LICENSE WITH CLEAN RECORD/ABSTRACT.
  • CANADIAN CITIZEN
  • CLEAN CRIMINAL RECORD CHECK REPORT AVAILABLE.
  • WILLING TO RELOCATE FOR THE RIGHT CAREER PATH.

Languages

English
Native or Bilingual
Tamil
Native or Bilingual
Hindi
Native or Bilingual

Timeline

FLEET OPERATIONS MANAGER

2 Burley Men Moving Ltd.
01.2023 - 06.2025

Project Manager

Stratosphere Quality
04.2018 - 05.2020

OPERATIONS MANAGER - ACCOUNTS

Scandinavian Building Services
04.2018 - 12.2022

BACHELOR OF ENGINEERING - MECHANICAL ENGINEERING

SATHYABAMA UNIVERSITY

POST GRADUATE DIPLOMA - ENGG. BUSINESS & SAFETY MANAGEMENT

CONFEDERATION COLLEGE

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