Highly skilled professional, adept at working commercial and consumer accounts, seeking employment where I can utilize my skills in financial services and uphold the integrity of the organization. Fast learner, analytical and great leadership skills.
Overview
15
15
years of professional experience
Work History
Accounts Receivable Analyst
BOTHWELL-ACCURATE COMPANY (BC) LTD.
08.2023 - Current
Obtains revenue by processing invoices, resolving missed payments, updating financial records, and effectively supervising staff engaged in similar activities
Accomplishes accounts receivable human resource objectives by selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising job contributions; recommending compensation actions; adhering to policies and procedures
Meets accounts receivable operational standards by contributing information to strategic plans and reviews; implementing production, productivity, quality, and customer-service standards; resolving problems; identifying system improvements
Collects accounts by contacting customers referred by clerks; investigating circumstances of non-payment; negotiating and resolving conflicts; expediting payment
Supports financial planning by forecasting cash
Updates receivables by coordinating and monitoring daily sales order processing and bank remittance transactions
Maintains financial security by adhering to internal accounting controls
Maintains accounting ledgers by posting monthly account transactions
Protects organization’s value by keeping information confidential
Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks
Accomplishes accounting and organization mission by completing related results as needed
Senior Credit Analyst
Leavitt Machinery
04.2022 - 07.2023
Evaluating clients credit data and financial statements in order to determine the degree of risk involved in lending money to them
Analyzing client records and using the data to recommend payment plans
Conferring with credit associations and references to exchange credit information on clients
Consult and negotiate with clients regarding financial transactions, payment terms, and credit limits
Carry out billing, collection and reporting activities according to specific deadlines
Perform account reconciliations
Monitor customer account details for non-payments, delayed payments and other irregularities
Analyze and assess the financial statements and credit history of existing and potential clients
Review credit applications and perform credit checks
Approve credit applications
Process credit card payment's
Investigate and resolve customer queries
Process adjustments
Communicate with customers via phone, email, mail or personally
Senior Credit Associate
Pacific West Systems Supply
03.2021 - 03.2022
Maintain up-to-date billing system
Generate and send out invoices
Follow up on, collect and allocate payments
Carry out billing, collection and reporting activities according to specific deadlines
Perform account reconciliations
Monitor customer account details for non-payments, delayed payments and other irregularities
Research and resolve payment discrepancies
Generate age analysis
Review AR aging to ensure compliance
Maintain accounts receivable customer files and records
Follow established procedures for processing receipts, cash etc
Process credit card payments
Prepare bank deposits
Investigate and resolve customer queries
Process adjustments
Develop a recovery system and initiate collection efforts
Communicate with customers via phone, email, mail or personally
Assist with month-end closing
Approve credit applications
Credit Risk Analyst
Gatestone .CO & TD Canada Trust
09.2015 - 03.2021
Interpret, analyze and assess all forms of complicated financial information
Assist the company in enhancing quality of service delivery relating to credit applications
Responsible for recoveries for TD Canada Trust
Exemplifying the organization's conflict resolution process to handle difficult situations
Maintain the credit exposure of the company within certain risk level with set limit in mind
Providing customer service, meeting the company's standards and retain and increase the overall profitability
Utilize systems built for credit sourcing to offset small credit amounts, like little amount of unsecured personal loans
Get updated information about key issues, like compliance issues, market risk, and legal issues
Read financial briefings related to the borrower to the company
Business Development
NCRI Inc.
01.2010 - 08.2015
Provided account management with detailed reporting for a number of clients
Assisted with company growth by participating in business development
Established business processes and organization standards to develop efficiency and usefulness of allotted departments
Provided quality assurance and assist management with settlement negotiation by providing account analysis and history data
Participate in monitoring key performances indicators and reporting on performance measure
Provide customer service support to assigned customer accounts
Prepare and analyze daily, weekly and monthly delinquent reports and assure action is taken to resolve
Research and resolve payment discrepancies
JANUARY2010 - AUGUST2015
Education
DIPLOMA - BUSINESS ADMINISTRATION
SENECA COLLEGE @ YORK UNIVERSITY
01.2011
Languages
English - Advanced
Additional Information
SKILLS I am trilingual with proficiencies in English, Punjabi and Hindi. I can type up to75 wpm, as well as use multiple screens while assisting customer.
I have a strong working knowledge of Microsoft office, salesforce, DRS Techcom, AS400 and am able to adapt to internal CRM's quickly. I am also licensed to handle all federal, provincial and municipal delinquent account across the country.