Summary
Work History
Education
Skills
Languages
Timeline
Generic

Ralph Jacob Alvarez

Calgary

Summary

Dynamic and personable, I excelled at Robinsons Supermarket by enhancing inventory accuracy and customer satisfaction. Skilled in merchandise stocking and providing exceptional customer service, I contributed to a well-organized, safe shopping environment. My proactive approach and willingness to learn resulted in improved stock management and a positive shopping experience, showcasing my ability to thrive in fast-paced settings.

Work History

Stocker

Robinsons Supermarket
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Answered customer questions and provided detailed product information.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Greeted customers and directed to requested products.
  • Maintained effective team member communication.
  • Enhanced inventory accuracy by diligently organizing and maintaining stockroom shelves.
  • Collaborated with team members to complete stocking tasks during peak business hours, maintaining a well-stocked sales floor.
  • Contributed to store cleanliness, ensuring aisles were free from clutter and hazards for shopper safety.
  • Improved customer satisfaction by promptly locating items and providing product information.
  • Reduced out-of-stock situations with regular monitoring of product levels on sales floor.
  • Assisted in conducting accurate physical inventory counts, resulting in improved stock management.
  • Completed end-of-day tasks such as returning misplaced items to their correct locations, contributing to an organized sales floor for the next day''s business.
  • Assisted customers with special requests, enhancing their shopping experience at the store.
  • Ensured proper rotation of perishable goods to maintain freshness and comply with health regulations.
  • Provided backup support to cashiers during peak hours, resulting in shorter wait times for customers.
  • Aided in training new team members on best practices for stocking procedures and inventory management systems.
  • Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
  • Kept work areas neat, clean and free from debris.
  • Interacted with guests in friendly and knowledgeable way.
  • Labeled products, rotated stock and fronted merchandise for appealing display.

Education

Post- Secondary

Arellano University
Manila, Philippines
06.2023

Skills

  • Willing to learn
  • Positive attitude
  • Shelf stocking
  • Customer service
  • Friendly and personable
  • Loading and unloading
  • Customer assistance
  • Punctual and reliable
  • Merchandise stocking
  • Flexible schedule

Languages

English
Professional Working
Tagalog
Native or Bilingual

Timeline

Stocker

Robinsons Supermarket

Post- Secondary

Arellano University
Ralph Jacob Alvarez