Overview
Work History
Education
Timeline
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Ralph Banjo N. Jose

Ralph Banjo N. Jose

Vancouver,BC

Overview

8
8
years of professional experience

Work History

Manager

B.F Jose Sash Industries
10.2021 - 01.2024
  • Increased team productivity by implementing streamlined processes and effective communication strategies; Managed and motivated employees to be productive and engaged in work; Accomplished multiple tasks within established timeframes; Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments

Kitchen Helper

Popsy`s Snack Bar
04.2021 - 06.2022
  • Enhanced kitchen efficiency by assisting with meal preparation and ensuring timely food delivery to customers; Exhibited exceptional multitasking capabilities when working in a fast-paced environment; Monitored inventory deliveries to minimize product losses and prep for service; Ensured compliance with health regulations by maintaining proper food handling techniques and sanitation procedures; Contributed to a positive working atmosphere through excellent communication skills and collaboration with team members; Supported a clean and organized workspace by performing daily kitchen maintenance tasks, contributing to a safe work environment.

Customer Service Representative

Inspiro
09.2018 - 03.2021
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information; Exhibited high energy and professionalism when dealing with clients and staff; Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates

Front Desk Receptionist

Eastwood Richmonde Hotel
09.2015 - 07.2018
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution; Provided exceptional customer service by addressing inquiries and resolving issues in a timely manner; Handled sensitive customer information with confidentiality, adhering to company privacy guidelines; Streamlined office operations for improved productivity with effective organization and communication skills; Handled assignments independently with good judgement and critical thinking skills

Education

Bachelor of Arts - Hotel And Restaurant Management

Centro Escolar University
Philippines
03.2015

Timeline

Manager

B.F Jose Sash Industries
10.2021 - 01.2024

Kitchen Helper

Popsy`s Snack Bar
04.2021 - 06.2022

Customer Service Representative

Inspiro
09.2018 - 03.2021

Front Desk Receptionist

Eastwood Richmonde Hotel
09.2015 - 07.2018

Bachelor of Arts - Hotel And Restaurant Management

Centro Escolar University

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Ralph Banjo N. Jose