Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Ralph Vivero

Hacienda Heights

Summary

A results-driven enforcement professional with proven background in maintaining compliance and safety. Known for collaboration and achieving tangible outcomes while adapting to evolving needs. Relied upon for leadership and strategic thinking. Skilled in regulatory enforcement and team management, valued for integrity and reliability.

Experienced with supervising enforcement activities and ensuring compliance with regulations. Utilizes leadership and communication to maintain order and resolve conflicts. Track record of fostering collaborative environment and achieving organizational goals.

Overview

30
30
years of professional experience

Work History

Code Enforcement Supervisor

City of Commerce
07.2015 - Current
  • Collaborated closely with legal counsel throughout various stages of litigation processes involving complex enforcement cases.
  • Ensured accurate reporting of enforcement activities, maintaining meticulous records for internal review and external audits.
  • Promoted a culture of professionalism by fostering open communication and strong teamwork within the department.
  • Maximized resource utilization by skillfully prioritizing tasks based on urgency, impact, and available resources.
  • Enhanced public safety by coordinating collaborative efforts between enforcement teams and local law enforcement agencies.
  • Championed innovative solutions to address emerging enforcement challenges and contributed to departmental strategic planning initiatives.
  • Led interdepartmental collaboration efforts to address cross-functional challenges related to enforcement operations effectively.
  • Educated community members on relevant regulations, increasing awareness and voluntary compliance rates.
  • Facilitated positive relationships with stakeholders such as businesses, citizens, elected officials, other regulatory agencies through open dialogue about enforcement issues affecting their communities or industries.

Code Enforcement Officer

City of Commerce
01.2008 - 06.2015
  • Improved community safety by conducting thorough inspections and identifying code violations in residential and commercial properties.
  • Facilitated positive relationships with community members by addressing concerns promptly and professionally, fostering trust in the code enforcement process.
  • Enforced compliance with city regulations and ordinances pertaining to land use, zoning, nuisance housing, building codes and health and safety.
  • Leveraged strong negotiation skills to resolve disputes between neighbors regarding shared responsibility for maintaining properties in accordance with local codes.
  • Enhanced public awareness of local codes and regulations by developing educational materials and conducting informational sessions.
  • Assisted in updating local ordinances for greater clarity and alignment with state or federal standards, promoting easier understanding among residents.
  • Provided expert testimony in court proceedings related to code enforcement cases, aiding in the successful prosecution of violators.
  • Supported legal proceedings by providing accurate documentation of violations and actions taken, contributing to successful case outcomes.
  • Served as a liaison between city officials and community members during public meetings, addressing concerns and providing updates on ongoing enforcement efforts.
  • Coordinated efforts with law enforcement agencies when necessary to address criminal activity related to code violations, such as illegal dumping or unlicensed construction work.
  • Patrolled assigned area to identify and evaluate problems.
  • Conducted various field investigations.
  • Collaborated with other city departments to address complex code violations, ensuring efficient resolution of issues.
  • Achieved high levels of compliance through consistent follow-up on open cases and proactive communication with property owners.
  • Prepared evidence in support of legal actions taken.

Community Safety Specialist

City of Commerce
03.2003 - 12.2007
  • Maintained accurate records of incidents and actions taken during shifts, contributing to effective communication between team members and supervisors.
  • Patrolled assigned areas on foot, horseback or by vehicle.
  • Performed crowd control duties during large gatherings or events, maintaining order while prioritizing the safety of all attendees.
  • Notified emergency personnel of incidents requiring medical assistance and aid.
  • Collaborated with law enforcement agencies to share intelligence, coordinate responses, and support investigations into criminal activity.
  • Supervised crowds at busy events to prevent injuries and property destruction.
  • Utilized conflict resolution skills to de-escalate tense situations involving disputes between community members.
  • Prevented property damage by identifying potential hazards during routine inspections of residential areas and commercial establishments.
  • Managed traffic flow during special events or road closures, ensuring minimal disruption to motorists while prioritizing pedestrian safety.
  • Applied principles of law enforcement and fire protection.
  • Improved community relations through proactive engagement with local residents and businesses, addressing concerns and providing information on public safety initiatives.
  • Patrolled assigned areas to check homes, businesses, and public roads for signs of disturbance.
  • Coordinated with social service agencies to address issues related to homelessness, substance abuse, or mental health that impacted community safety.
  • Improved public trust with consistent community engagement activities.
  • Utilized clear communication and interpersonal skills to build relationships with citizens.

Sheriff's Deputy

Los Angeles County
07.1995 - 08.2002
  • Supported detention facility operations by transporting detainees to and from court appearances or other facilities.
  • Participated in ongoing training opportunities to stay current with industry standards and maintain peak performance levels.
  • Provided first aid and crisis intervention services to individuals experiencing physical or emotional distress.
  • Demonstrated strong leadership skills while supervising fellow deputies during shift work or special assignments.
  • Detained suspects safely using proper arrest techniques while adhering to the individual''s constitutional rights.
  • Managed critical incidents effectively by employing tactical decision-making skills under high-pressure situations.
  • Maintained accurate records of all activities during daily operations for future reference or legal purposes.
  • Conducted thorough investigations of reported crimes, resulting in a higher rate of solved cases.
  • Trained new deputies on policies, procedures, and best practices, fostering a knowledgeable and professional team.
  • Performed searches of persons, vehicles, or properties according to established guidelines to gather evidence for criminal investigations.
  • Investigated incidents and crimes, collected evidence, and recorded witness statements.
  • Patrolled designated areas in patrol vehicle and on foot to identify security and safety issues.
  • Observed jail and inmate activity to maintain order and safety.
  • Responded to emergency calls to provide assistance to citizens in need.
  • Conducted searches of individuals, vehicles and premises.
  • Participated in continuous firearms proficiency, defensive driving and arrest technique training.
  • Provided testimony in court proceedings.

Education

Bachelor of Science - Organizational Management

University of La Verne
La Verne, CA
03-2018

Skills

  • Policy enforcement
  • Investigation techniques
  • Emergency preparedness
  • Incident response
  • Teamwork and collaboration
  • Problem-solving
  • Reliability
  • Team leadership
  • Adaptability and flexibility
  • Conflict de-escalation
  • Conflict resolution
  • Staff supervision

Accomplishments

  • Supervised team of up to 30 staff members, which included Code Officers, Public Safety Officers, Animal Control Officers, and Crossing Guards.
  • Collaborated with a team of Social Services Coordinators and Sheriff's Deputies in the development and implementation of homeless outreach, relocation, and shelter placement.
  • Achieved efficiency by introducing GOGov Code Enforcement case management tasks.

Timeline

Code Enforcement Supervisor

City of Commerce
07.2015 - Current

Code Enforcement Officer

City of Commerce
01.2008 - 06.2015

Community Safety Specialist

City of Commerce
03.2003 - 12.2007

Sheriff's Deputy

Los Angeles County
07.1995 - 08.2002

Bachelor of Science - Organizational Management

University of La Verne

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