RALPH JEAN-POIX
Assistant Director
Montreal,Quebec
Summary
Two decades experience in international relations, crises management and media relations. Skilled in negotiation, government and stakeholder relations. Proven ability across all levels of organizational and people management. Talented in developing partnerships, overseeing personnel and developing tactical plans to meet strategic goals. Seeking employment opportunities in Singapore.
Overview
22
22
years of professional experience
2
2
Languages
Work History
Business Intelligence & Modernization Unit - Assistant Director
Department of Immigration, Refugees and Citizenship Canada
06.2025 - Current
- Spearheaded the national rollout of Canada’s new immigration information management system, enhancing operational efficiency and data integrity.
- Developed intelligence-driven decision-support tools to optimize policy and program outcomes.
Assistant Director, Temporary Foreign Worker Program Unit
Workers, Horizontal Initiatives & Permits Division - Acting Senior Director
Department of Immigration, Refugees and Citizenship Canada
06.2023 - 10.2024
- Directed the national review of Canada’s Workers Protection Program, resulting in enhanced safety protocols.
- Prepared high-level briefing materials and talking points for parliamentary committee engagements.
- Engineered a corrective solution for immigration documentation errors, reducing turnaround time from 9 to 2 weeks.
Temporary Foreign Worker Program Unit - Assistant Director
Department of Immigration, Refugees and Citizenship Canada
12.2022 - 05.2023
- Led negotiations for the 2024 Seasonal Agricultural Worker Program Agreement with 11 Caribbean nations, strengthening bilateral labour mobility.
- Piloted a streamlined hiring initiative for foreign talent, boosting employer flexibility and reducing processing delays.
- Managed over 230 media inquiries, ensuring factual accuracy and mitigating reputational risk.
- Conducted strategic SWOT analyses to guide crisis communications and authored government response frameworks.
Border Testing Operations - COVID Taskforce - Acting Senior Manager
Public Health Agency Canada
02.2022 - 11.2022
- Oversaw COVID testing operations across all Canadian ports of entry, ensuring compliance and public safety.
- Coordinated with testing providers, port authorities, and service vendors to maintain seamless operations.
- Delivered weekly strategic updates to senior leadership on testing performance and operational challenges.
Strategic Services Unit - Manager
Canadian Coast Guard
08.2017 - 01.2022
- Negotiated a bilateral agreement with the U.S. to enhance Great Lakes maritime cooperation.
- Represented Canada in international forums on seaway governance and strategic marine issues.
- Advised senior leadership on complex seaway management challenges and stakeholder relations.
- Led engagement with Canadian and U.S. marine industry leaders to foster cross-border collaboration.
- Conducted and defended environmental impact assessments for LNG infrastructure projects.
International Relations Unit - Team Lead & Senior Policy Advisor
Canada Border Services Agency
01.2015 - 01.2017
- Led negotiation of the Five Eyes War Crimes Treaty, advancing international justice cooperation.
- Conducted cross-country reviews of security screening protocols to identify harmonization opportunities.
- Co-led investigative research on visa fraud and marriage of convenience with Five Eyes partners.
HR Branch - Senior Strategic HR Consultant
Department of Employment & Social Development Canada
01.2009 - 01.2015
- Directed national HR planning and authored the People Management Report tabled in Parliament.
- Co-designed Canada’s new public service delivery model, aligning talent with strategic priorities.
- Re-engineered HR processes using PeopleSoft 9.0, streamlining workflows and improving service delivery.
Education
Advanced Program - Public Administration and Leadership
Dalhousie University
06-2018
Master of Science - Management and Organizational Development
Laval University
05-2011
Bachelor of Administration - Industrial Relations and Human Resources
Outaouais Quebec University
05-2005
Skills
International Negotiation & Treaty Development Skilled in bilateral and multilateral negotiations, including agreements with Caribbean nations, the US, and Five Eyes partners
Government & Stakeholder Relations Proven ability to manage complex relationships across federal agencies, foreign governments, and industry stakeholders
Crisis Communications & Media Strategy Expert in managing high-volume media inquiries, crafting government responses, and mitigating reputational risk
Strategic Policy & Program Design Led national reviews and designed modernization initiatives across immigration, worker protection, and HR systems
Leadership & People Management Directed large, cross-functional teams and held senior roles across multiple federal departments
Public Sector Modernization & Digital Transformation Spearheaded the development of Canada’s immigration information system and re-engineered HR processes using PeopleSoft
Cross-Border Collaboration & Diplomacy Represented Canada in international forums and led strategic cooperation initiatives with US and global partners
Regulatory Affairs & Compliance Oversight Managed COVID border testing operations and environmental impact assessments for LNG infrastructure
Legislative Briefing & Parliamentary Engagement Prepared briefing materials and talking points for senior officials in parliamentary committee hearings
Data-Driven Decision Support Developed business intelligence tools to enhance policy and operational decision-making
Awards
President's Challenge Coin for Outstanding Service - Public Health Agency of Canada, 2022
President's Award for Leadership - Public Service Agency of Canada, 2006
Timeline
Business Intelligence & Modernization Unit - Assistant Director
Department of Immigration, Refugees and Citizenship Canada
06.2025 - Current
Workers, Horizontal Initiatives & Permits Division - Acting Senior Director
Department of Immigration, Refugees and Citizenship Canada
06.2023 - 10.2024
Temporary Foreign Worker Program Unit - Assistant Director
Department of Immigration, Refugees and Citizenship Canada
12.2022 - 05.2023
Border Testing Operations - COVID Taskforce - Acting Senior Manager
Public Health Agency Canada
02.2022 - 11.2022
Strategic Services Unit - Manager
Canadian Coast Guard
08.2017 - 01.2022
International Relations Unit - Team Lead & Senior Policy Advisor
Canada Border Services Agency
01.2015 - 01.2017
HR Branch - Senior Strategic HR Consultant
Department of Employment & Social Development Canada
01.2009 - 01.2015
Advanced Program - Public Administration and Leadership
Dalhousie University
Master of Science - Management and Organizational Development
Laval University
Bachelor of Administration - Industrial Relations and Human Resources
Outaouais Quebec University