Rakshitha Vakiti
Waterloo,ON
Summary
Professional and industrious health care administrator bringing exceptional experience. Organizes and manages simultaneous tasks to support customers and accomplish business goals. Organized scheduler well-versed in all aspects of administrative support.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Receptionist
Revera Retirement Living
10.2023 - Current
- Maintained confidentiality of information regarding clients and company.
- Operated a multi-line telephone system to answer and direct a high volume of calls.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Assisted with onboarding new residents and securing paperwork completion.
- Maintained visitor logs for entering and leaving the facility for security purposes.
- Interacted with vendors, contractors, and professional services personnel to receive orders, direct activities, and communicate instructions.
- Organized, maintained, and updated information in computer databases.
- Tracked important information in Yardi software and ran reports using data.
Dietary Aide
Revera Retirement Living
05.2023 - Current
- Upheld efficiency of meal services by pre-setting tables before patients arrived.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Monitored food safety and sanitation standards in food service areas.
- Developed and maintained accurate nutrition records and databases.
- Screened and monitored for change in nutrition risk status in hospitalized patients.
- Reported and documented resident changes in consumption or behaviors.
- Participated in medical staff meetings and other committees related to nutrition care.
- Obtained and evaluated dietary histories of individuals to plan nutritional programs.
Cashier
Swiss Chalet
10.2022 - 10.2023
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Worked flexible schedule and extra shifts to meet business needs, answered questions about store policies, and addressed customer concerns.
- Learned duties for various positions and provided backup at key times.
- Tallied cash drawer at the beginning and end of each work shift.
Dental Office Administrator
American Multispeciality Dental&Implant Hospital
02.2021 - 07.2022
- Greeting and assisting patients as they arrive; ensuring a lasting positive impression for them.
- Overseeing the day-to-day operations of the dental office, including managing staff schedules, ordering supplies, and ensuring the office is well-maintained.
- Responsible for optimizing the appointment schedule by ensuring the day is full, with limited gaps
- Managing patient calls and inquiries about appointments, confirmations, amendments, and cancellations
- Processing referral letters and other patient correspondence upon receipt from the provider; managing and filing all patient records and charts.
- Organizing and maintaining paper and electronic documents, including X-rays, lab reports, and administrative records.
- Collaborate with dental professionals, dental hygienists, and dental assistants to ensure a coordinated and efficient workflow.
Education
Post Graduate Diploma - Health Care Administration
Conestoga College Institute of Technology And Advanced Learning
Waterloo, ON08.2023
Bachelor of Science - Dentist
Mallareddy Dental College For Women
Hyderabad, India02.2021
Skills
- Office Management
- Administrative Support
- Clerical Support
- Documentation and Reporting
- Mail Handling and telephone skills
Software skills
- Microsoft Office, Care stream, Yardi, Dentrix, Electronic medical records
Certification
- First Aid and Basic Life Support
- Mental Health First Aid Training Certificate
- Pain management
Timeline
Receptionist
Revera Retirement Living
10.2023 - Current
Dietary Aide
Revera Retirement Living
05.2023 - Current
Cashier
Swiss Chalet
10.2022 - 10.2023
Dental Office Administrator
American Multispeciality Dental&Implant Hospital
02.2021 - 07.2022
Post Graduate Diploma - Health Care Administration
Conestoga College Institute of Technology And Advanced Learning
Bachelor of Science - Dentist
Mallareddy Dental College For Women
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