Rakshita Raghunath
Administration
Brampton,Ontario
Summary
Recent psychology graduate with a strong academic background and a commitment to professional growth. Skilled in time management, collaboration, and problem-solving, with experience in administrative support, client relations, and data handling. Eager to apply knowledge and enthusiasm to dynamic roles in professional environments.
Overview
8
8
years of professional experience
Work History
Landlord & Tenant Board-Office Assistant
Tribunals Ontario
05.2025 - Current
- Assisted with the processing of landlord and tenant applications by preparing and reviewing case files
- Organized and maintained both digital and physical case documentation for hearing unit representatives
- Helped publicize and prepare case materials for hearings in accordance with procedural guidelines
- Provided support to clients in accessing their case files and understanding the tribunal process
- Delivered front-line customer service, answering inquiries related to hearing logistics and file access
- Managed incoming correspondence and ensured accurate tracking and filing of sensitive documents
- Maintained strict confidentiality while handling protected personal and legal information
- Moderated Landlord and Tenant hearing blocks
Administrative Assistant & Social Media
RISE Psychotherapy
05.2023 - 04.2024
- Contacted clients regarding missed appointments and payments
- Provided admin services and rescheduling support to therapists
- Drafted and shared internal communications and client updates
- Managed emails and incoming calls to route clients efficiently
- Created and formatted written correspondence and reports
Barista
Starbucks
06.2022 - 09.2023
- Interacted with 30+ customers per shift to provide efficient service
- Operated drive-through and managed POS systems
- Prepared beverages and maintained clean work areas
- Recommended products and personalized customer experience
Teacher Assistant
Kumon
03.2017 - 03.2020
- Marked coursework and tutored students aged 4–17
- Assisted young learners with math and reading skills
- Adapted teaching methods based on student needs
- Maintained a flexible schedule and worked independently
Education
B.A. - Psychology, Criminology
Western University
01.2025
Skills
Expertise in Google & Microsoft Applications
Timeline
Landlord & Tenant Board-Office Assistant
Tribunals Ontario
05.2025 - Current
Administrative Assistant & Social Media
RISE Psychotherapy
05.2023 - 04.2024
Barista
Starbucks
06.2022 - 09.2023
Teacher Assistant
Kumon
03.2017 - 03.2020
B.A. - Psychology, Criminology
Western University