Experienced and reliable maintenance professional with over 1+ years of experience in performing carpentry, electrical, plumbing, and cleaning tasks. Successfully reduced repair turnaround times by 45% and consistently ensured 99% positive feedback from residents and guests for upkeep and responsiveness.
• Greeted and assisted customers with inquiries, complaints, and product information in a friendly and helpful manner
• Handled customer issues calmly and provided quick resolutions to ensure satisfaction
• Maintained a clean and organized work area, following store safety standards
• Communicated with management and other departments to resolve service issues
• Worked in a fast-paced environment, managing multiple tasks while staying polite and professional
• Supported back-end tasks like stocking, light cleaning, and assisting with equipment when needed