Rakshanda Mahajan
Mill Bay,BC
Summary
Detail-oriented food service management professional with extensive experience in cash handling, inventory management, and team leadership. Demonstrates a solid grasp of the accounting cycle through dedicated coursework and self-study, poised to transition skills into an accounting role. Strong analytical and problem-solving abilities will contribute to effective financial management and operational efficiency.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Cook/Supervisor
Panago Pizza
Mill Bay, Canada
01.2023 - Current
- Efficiently managed multiple cooking tasks, including food preparation, handling, and packaging, while maintaining high productivity.
- Inspected raw materials to ensure they met quality standards and company specifications.
- Handled daily cash transactions, ensuring accurate balancing and reporting at the end of each shift.
- Recorded daily sales data in the company’s system to track financial performance and identify trends.
- Supervised a team of 12 employees for 8 months, providing guidance and support to improve team efficiency and productivity.
- Managed monthly donation processing and maintained accurate communication by organizing and responding to related emails.
- Developed and introduced a streamlined supply ordering system, reducing costs from 11% to 2% and improving inventory management.
Cashier/ Deli Clerk
Save on Foods
Surrey, Canada
04.2020 - 12.2021
- Led and motivated a team to provide outstanding customer service, fostering a welcoming and professional atmosphere that enhanced customer satisfaction.
- Oversaw sales transactions at the cash register, ensuring accurate scanning, itemizing, and handling of customer purchases to maintain efficiency and reduce errors.
- Resolved customer issues swiftly and professionally, implementing tailored solutions that improved customer retention and satisfaction.
- Managed the organization of meat department coolers and freezers, ensuring proper inventory rotation and strict compliance with health and safety standards.
- Coached and trained new hires in the deli and meat department, improving team performance and ensuring consistent adherence to company policies and customer service standards.
- Guided team members in maintaining sanitation protocols on the sales floor, contributing to a consistently clean and organized shopping environment.
Sales Associate(Temporary)
Just Cozy
Burnaby, Canada
10.2019 - 02.2020
- Welcomed each customer with a friendly demeanor, ensuring their needs were understood and met promptly.
- Drove sales by delivering an outstanding shopping experience and personalized customer service.
- Informed customers about the brand’s products and guided them in selecting items that best matched their preferences.
- Increased sales by 50% during the period of employment through effective customer engagement and product recommendations.
Administrative Assistant(Volunteer)
Arbutus College
Vancouver, Canada
10.2019 - 12.2019
- Provided administrative support to an academic department, including reception services, scheduling appointments and meetings, coordinating travel, managing files and records, and preparing and proofreading correspondence and reports.
- Assisted the department head with various tasks and responsibilities as needed to support departmental operations.
- Addressed student inquiries regarding schedules and grades, ensuring timely and accurate responses.
- Supported school management during orientation day by facilitating smooth event execution and assisting new students.
- Created and maintained student record sheets, organizing and archiving past student records for easy reference.
- Welcomed and assisted students, acting as a liaison between students and senior management to resolve issues and provide guidance.
Front End Cashier
Walmart
North Vancouver, Canada
03.2018 - 04.2019
- Delivered outstanding customer service and provided merchandising support in a high-traffic retail grocery environment.
- Trained and onboarded new cashiers to ensure smooth and efficient store operations.
- Assisted the manager with end-of-day cash reconciliation and closing procedures.
- Accurately processed payments while adhering to company policies on cash handling and accountability at the Point of Sale.
- Developed sales skills by promoting the Walmart MasterCard and successfully encouraging customer sign-ups.
Education
Post Baccalaureate Business Management - Applied
Capilano University
North Vancouver01.2018
Bachelor of Commerce - Accounting as majors
Delhi University
India06.2017
Skills
- Customer Service
- Leadership
- Communication
- Accounting and Financial Management
- Detail-oriented
- Project Management
- Problem-Solving
- Administrative Support
- Sales and Promotion
- Quick learner
Certification
- Serving it Right, 12/15/23, 12/15/28
- Food safety, 12/29/23, 12/29/28
Languages
English
Full Professional
Hindi
Native/ Bilingual
Punjabi
Native/ Bilingual
Timeline
Cook/Supervisor
Panago Pizza
01.2023 - Current
Cashier/ Deli Clerk
Save on Foods
04.2020 - 12.2021
Sales Associate(Temporary)
Just Cozy
10.2019 - 02.2020
Administrative Assistant(Volunteer)
Arbutus College
10.2019 - 12.2019
Front End Cashier
Walmart
03.2018 - 04.2019
Post Baccalaureate Business Management - Applied
Capilano University
Bachelor of Commerce - Accounting as majors
Delhi University