RAKSHA UMESH

Private AI provides cutting edge machine learning models that make it easy for the world’s top companies to analyse and share data without compromising the privacy and security of individual user data. My responsibilities include a wide range of activities:

• Work closely with founding team to explore Partnership and direct sales opportunities.
• Build and test personalised messaging and campaigns that further help in fine-tuning product positioning.
• Run demos and RFPs, deep dive into the kind of potential association - Direct, Reseller or OEM.
• Negotiate contracts and help in successful PoCs to ensure long-term relationships.
• Constantly evolve with playbooks and take market feedback to the internal stakeholders.

Tech Stack: GSuite, Apollo, Copper, Jira, Loom

Storyblok is the leading headless Content Management solution that has been rated 4.9/5 on G2 with a unique real-time visual editor - giving flexibility and independence to developers, marketers, and content creators alike. My responsibilities at Storyblok were, but not limited to:

• Run presentations to prospective Enterprises by walking through UVPs of Storyblok.
• Participate in RFPs/RFQs by building rapport with various stakeholders.
• Navigate discussions depending on prospective audience - technical or business users which includes VPs and C-levels.
• Negotiate on complex SaaS contracts, go through legal, procurement processes and close Enterprise deals
• AE role was in combination with Account Management. Be the single point of contact, carry forward relationships to onboard the customer and keep healthy communication.
• Deep understanding of customer needs, usage, retention and adoption policy.
• Being the first AE, I constructed and built the AE playbook which is living document that all the AEs coming in refer to.

Tech stack: Salesforce, G-Suite, Slack, Zoom, DocuSign, Notion, Loom, VOIP, Jira

• Built and managed accurate sales pipeline to maintain high volume of activity, including social selling and emails.
  
• Contact leads in different time-zones to qualify them into prospects.
  
• Achieved targets of demos being booked for Account Executives.
  
• Extensive usage of Sales tool such as HubSpot to track activities of leads.

Tools: HubSpot, Monday.com, Notion, Intercom, Aircall, Zoom, Slack

Project management, client relationships, cross-selling services and maintaining rapport.

• Onboarded clients and ensured successful journey in terms of going live, dashboard access, visibility and execution.
• Communicated efficiently to all clients via email, phone and one on one meetings regarding demos, contracts, pricing and inventory control.
• Managed business for entire state region and achieved a revenue growth of 30% by second year of joining by client successes and referrals.
• Extensively used Hubspot CRM tool and project collaboration tools such as Confluence.
• Initiated and streamlined process oriented approach with internal stakeholders.

Tech stack: Confluence, Jira, Qlik, Alteryx, GSuite, HubSpot

• Spearheaded business operations and developed highly profitable pipeline based on multiple sales penetration techniques.
• Maintained continuous relationship with own portfolio of 200+ clients comprising of small, medium and large scale companies.
• Worked with project deadlines and ensured client satisfaction simultaneously.
• Extensively used Zoho to keep track of clients and their association.

Tech stack: G-Suite, Zoho CRM, Evernote

• Pitched and sold space for Exhibitions and Newspaper Advertisements (The Times of India - India's leading media house) under verticals Wedding, Jewelry, Corporate Gifts, Lifestyle, Education, etc.
• Managed and nurtured my own network of clientele.
• Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.

Stack: Microsoft and G-Suite.

• Managed a team which was responsible for marketing Villa projects.
• Participated in Property events and demonstrated features and properties available to walk-ins.
• Further pitched and converted the same customers to sign up for complete turnkey interior solutions.

• Made cold calls, generated leads and identified prospective attendees to corporate events such as Microsoft and SAP TechEd.
• Managed customer responses and invitations for conferences.