Rakhi Anand
Delta,BC
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively and quickly mastering new skills.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Save-on-Foods
Delta
08.2000 - Current
- Verified accuracy of employee hours worked, pay rate changes, deductions, bonuses, and other payroll data.
- Trained and instructed cashiers on proper procedures for handling money and credit card transactions.
- Developed and delivered health and safety training courses to a variety of audiences, including employees and supervisors.
- Created monthly schedules to ensure efficient and effective utilization of available resources.
Customer Service Representative
The Bay
Vancouver, BC
03.1996 - 08.2003
- Answered customer inquiries and provided accurate information regarding products and services.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Upheld quality control policies and procedures to increase customer satisfaction.
Customer Service Representative
Safeway
Vancouver
08.1996 - 09.2000
- Operated cash register efficiently and accurately, processed payments by cash, credit card, or gift card.
- Maintained accurate inventory records through manual systems and computerized databases.
- Provided customer service by answering questions about product location, price and availability.
Crew Member
McDonalds
Quesnel, BC
10.1994 - 03.1996
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Organized dining room tables with condiments, napkins and other necessities prior to seating guests.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
Education
High School Diploma -
Correlieu Secondary School
Quesnel, BC06-1995
Diploma of Pharmacy -
Government Polytechnic University
Jalandhar, Punjab08-1994
Skills
- Office Administration
- Database Management
- Punjabi & Hindi Fluency
- Payroll and budgeting
- Schedule Management
- 40 WPM Typing Speed
Certification
- First Aid Level 1 Certification
- Retail Management Excellence Program Level 1 & 2
- Medical Office Assistant Certification
Timeline
Administrative Assistant
Save-on-Foods
08.2000 - Current
Customer Service Representative
Safeway
08.1996 - 09.2000
Customer Service Representative
The Bay
03.1996 - 08.2003
Crew Member
McDonalds
10.1994 - 03.1996
High School Diploma -
Correlieu Secondary School
Diploma of Pharmacy -
Government Polytechnic University
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