Business Analyst with an accomplished 5 years of experience in diversified workplaces and looking to utilize my skills in the best way possible with the objective of accomplishing desired results, with confidence.
Strong ability to communicate and make decisions with individuals and groups.
Problem solver with analytical skills and research skills.
Highly driven and believe in constant growth and learning.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Business Systems Analyst
Nalsoft
08.2019 - 04.2021
Drive business performance reporting and facilitate team reviews weekly, monthly, and quarterly
Develop all models necessary for evaluation and implementation of new strategies with stakeholders
Liaison with technical, functional and business development teams and stay up-to-date with latest technologies
Business Analyst/Reporting Analyst
Mayors Office Of Contract Services
01.2019 - 07.2019
Reviewed and analyzed current system of City financial and procurement report offerings through development of thorough understanding of City financial & procurement systems (FMS, VENDEX, APT)
Assisted with the migration and optimization of existing reports into PASSPort
Evaluated reporting usage and performance in PASSPort testing environment
Extracted and analyzed data from City financial and procurement systems for migration into PASSPort
Partnered with MOCS units and City agencies to create data solutions streamlining the procurement process and increasing vendor ability to do business with the City
Business Systems Analyst
United Parcel Services, UPS
06.2018 - 11.2018
Worked on multiple projects that deal with revenue reporting and fraud management
Worked closely with the Billing team to model the sample invoices, which met User defined requirements and company standards
Worked on multiple Revenue Reporting systems
Fraud management systems like FPS and FPAR to generating reports and fraud prevention
Involved in change management system with changes requested by the sponsors and application users
Established and maintained effective working relationships and partnerships across all business units
Ensured comprehensive Requirements tracking and issue resolution using JAMA
Insurance Business Analyst/Scrum Master
Metlife
06.2017 - 05.2018
Project followed Agile SDLC methodology for Guidewire PolicyCenter Integration and Claim Center indifferent sprints
Closely worked with and supported Product Owner to manage product backlog from user-stories
Customized Policy Search and Retrieval to integrated Policy Center with Claim Center
Worked on Personal and commercial lines, life and annuity insurance, maintaining database, breaking down information and generating reports
Associated with documenting customization requirements, business rules and data migration prerequisites for the implementation of Guidewire Claims Center
Involved in the change management system with the changes requested by the clients
Insurance Business Analyst/Scrum Master
GEICO
08.2016 - 06.2017
Customized Policy Search and Retrieval to integrated PolicyCenter with ClaimCenter
Elicited requirements for different ClaimCenter & Policy Center integration points with other centers,front-end systems (Agent portal, Customer Portal, Mobile Application)
Involved in managing the defect lifecycle - conducting daily defect tracking meeting, reporting and reviewing the defects, assigning the open defects to developers, and re-testing the fixed defects
Assisted in development of User Training materials for the upgraded version of the existing system technology and process improvements