Summary
Overview
Work History
Education
Skills
Certification
VOLUNTEER WORK
Timeline
Generic
Rakesh Reddy Nandyala

Rakesh Reddy Nandyala

Edmonton,AB

Summary

  • Business Analyst with an accomplished 5 years of experience in diversified workplaces and looking to utilize my skills in the best way possible with the objective of accomplishing desired results, with confidence.
  • Strong ability to communicate and make decisions with individuals and groups.
  • Problem solver with analytical skills and research skills.
  • Highly driven and believe in constant growth and learning.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Business Systems Analyst

Nalsoft
08.2019 - 04.2021
  • Drive business performance reporting and facilitate team reviews weekly, monthly, and quarterly
  • Develop all models necessary for evaluation and implementation of new strategies with stakeholders
  • Liaison with technical, functional and business development teams and stay up-to-date with latest technologies

Business Analyst/Reporting Analyst

Mayors Office Of Contract Services
01.2019 - 07.2019
  • Reviewed and analyzed current system of City financial and procurement report offerings through development of thorough understanding of City financial & procurement systems (FMS, VENDEX, APT)
  • Assisted with the migration and optimization of existing reports into PASSPort
  • Evaluated reporting usage and performance in PASSPort testing environment
  • Extracted and analyzed data from City financial and procurement systems for migration into PASSPort
  • Partnered with MOCS units and City agencies to create data solutions streamlining the procurement process and increasing vendor ability to do business with the City

Business Systems Analyst

United Parcel Services, UPS
06.2018 - 11.2018
  • Worked on multiple projects that deal with revenue reporting and fraud management
  • Worked closely with the Billing team to model the sample invoices, which met User defined requirements and company standards
  • Worked on multiple Revenue Reporting systems
  • Fraud management systems like FPS and FPAR to generating reports and fraud prevention
  • Involved in change management system with changes requested by the sponsors and application users
  • Established and maintained effective working relationships and partnerships across all business units
  • Ensured comprehensive Requirements tracking and issue resolution using JAMA

Insurance Business Analyst/Scrum Master

Metlife
06.2017 - 05.2018
  • Project followed Agile SDLC methodology for Guidewire PolicyCenter Integration and Claim Center indifferent sprints
  • Closely worked with and supported Product Owner to manage product backlog from user-stories
  • Customized Policy Search and Retrieval to integrated Policy Center with Claim Center
  • Worked on Personal and commercial lines, life and annuity insurance, maintaining database, breaking down information and generating reports
  • Associated with documenting customization requirements, business rules and data migration prerequisites for the implementation of Guidewire Claims Center
  • Involved in the change management system with the changes requested by the clients

Insurance Business Analyst/Scrum Master

GEICO
08.2016 - 06.2017
  • Customized Policy Search and Retrieval to integrated PolicyCenter with ClaimCenter
  • Elicited requirements for different ClaimCenter & Policy Center integration points with other centers,front-end systems (Agent portal, Customer Portal, Mobile Application)
  • Involved in managing the defect lifecycle - conducting daily defect tracking meeting, reporting and reviewing the defects, assigning the open defects to developers, and re-testing the fixed defects
  • Assisted in development of User Training materials for the upgraded version of the existing system technology and process improvements

Education

Master in Business Administration -

Thompson Rivers University
Kamloops, BC
08.2023

Master in - Management Information Systems

University of Illinois
Springfield, IL
2016

Bachelor in - Computer Science

St. Peter's Engineering College
Hyderabad
07.2014

Skills

  • MS OFFICE SUITE
  • GOOGLE SUITE
  • GUIDEWIRE
  • PROJECT MANAGEMENT
  • AGILE
  • WATERFALL
  • UML
  • MS VISIO
  • VISUAL PARADIGM
  • ARIS
  • BALSAMIQ
  • SQL
  • HTML
  • JIRA
  • JAMA
  • Forecast X
  • Employee Recruitment
  • Human Resource Management

Certification

Scrum Master Accredited Certificate

Project Management Certificate

Business Process Management Certificate

VOLUNTEER WORK

Animal rescue

Active member of Blue cross 

Timeline

Business Systems Analyst

Nalsoft
08.2019 - 04.2021

Business Analyst/Reporting Analyst

Mayors Office Of Contract Services
01.2019 - 07.2019

Business Systems Analyst

United Parcel Services, UPS
06.2018 - 11.2018

Insurance Business Analyst/Scrum Master

Metlife
06.2017 - 05.2018

Insurance Business Analyst/Scrum Master

GEICO
08.2016 - 06.2017

Master in Business Administration -

Thompson Rivers University

Master in - Management Information Systems

University of Illinois

Bachelor in - Computer Science

St. Peter's Engineering College
Rakesh Reddy Nandyala