Rakesh Shrestha
Mississauga,ON
Summary
Focused Assistant Manager Store Manager with over 7 years of experience managing and supervising retail outlets in clothing and consumer electronics industry. Lead a team of 25+ team members to drive sales and strengthen brand loyalty. Successfully opened a new store in 2019 with average daily turnover of CAD $20,000. Well-versed in sales, personnel management, and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Assistant Store Manager
H&M
Abu Dhabi, United Arab Emirates
01.2017 - 05.2020
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Collaborated with store manager to develop marketing initiatives that drove traffic and increased brand awareness.
- Worked closely with in-store Visual Merchandising team in implementing seasonal trends, newness, best practices while driving commercial options.
- Successfully implemented events with joint collaboration of fashion brands like ERDEM, MOSCHINO, Giambatista Valli & Jonathan Adler (Home).
- Actively executed advertising campaigns, promotions, sales activities.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Fostered positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
- Actively managed staff members, conducting induction, appraisals, probations, PIPs and PDPs and reporting to Store Manager for further action
- Collaborated with other managers and departments to maximize efficiency
- Maintained strong relationship with Warehouse and Merchandising team to have smooth flow of stock levels as per seasonal trends.
- Actively followed Loss Prevention procedures in store and complied awareness among team members.
- Protected store assets and merchandise by adhering to company operation standards
- Complied Audit Checklist as per SOP's.
Dept. Manager
H&M
11.2016 - 12.2017
Store Supervisor
Samsung
10.2014 - 11.2016
Store Supervisor
Sony
11.2011 - 09.2014
Sales Associate
Sony
01.2011 - 10.2012
Education
BBA -
Kavre Multiple Campus
Kathmandu04.2009
Skills
- Recruiting & hiring
- KPI Tracking
- Loss Prevention Procedures
- Cost Reduction
- Inventory Management
- Employee reviews
- Vendor Management
- Records Organization and Management
- Relationship building and management
- Policy Development and Enforcement
- P&L Management
- Staff training/development
Certification
I hereby certify that the above information is true to the best of my knowledge.
References
Available upon request.
Languages
English
Full Professional
Timeline
Assistant Store Manager
H&M
01.2017 - 05.2020
Dept. Manager
H&M
11.2016 - 12.2017
Store Supervisor
Samsung
10.2014 - 11.2016
Store Supervisor
Sony
11.2011 - 09.2014
Sales Associate
Sony
01.2011 - 10.2012
BBA -
Kavre Multiple Campus