Rakesh Pal
Sr. Technical Account Manager
Mountain House,CA
Summary
A results-driven Senior Cloud Solutions Architect and Technical Account Manager with over 20 years of experience in pre-sales, customer success, and project management. Expert in designing and implementing high-availability cloud, DevOps, and AI/ML solutions for enterprise clients on AWS and Google Cloud. A strategic advisor known for building strong client relationships, driving cloud adoption, and exceeding business targets.
Overview
9
9
years of professional experience
3
3
Certifications
Work History
Sr. Technical Account Manager / Solution Architect
Amazon Web Services
Santa Clara, CA
10.2022 - Current
- Accelerate enterprise cloud adoption by providing expert architectural guidance, defining data migration strategies, and removing technical blockers for key clients.
- Lead clients in leveraging AI/ML services like Bedrock and SageMaker to automate processes, delivering workshops on Generative AI to drive innovation.
- Orchestrated the migration of multiple applications to the cloud, reducing deployment time by 75% and significantly improving system performance.
Sr. Technical Account Manager / Solution Consultant
Google
01.2022 - 10.2022
- Served as a trusted technology advisor, guiding enterprise clients on integrating Google Cloud AI/ML (Vertex AI) and data analytics (BigQuery, Looker) to solve complex business challenges.
- Fostered key business relationships that resulted in consistently exceeding year-over-year revenue targets.
Technical Account Manager / Solution Architect
Amazon Web Services
01.2020 - 01.2022
- Managed a portfolio of 200+ AWS enterprise accounts, including strategic clients generating over $30M annually, while maintaining a 98% client satisfaction score.
- Drove significant business growth by successfully negotiating and closing a $4 million, 3-year Enterprise Discount Program (EDP) contract.
- Recognized as a Global Master Trainer for new hire Technical Account Managers within 8 months of joining.
Sr. Cloud Architect / Project Manager
Cognizant Technology
05.2016 - 01.2020
- Owned and led initiatives to define, design, and implement DevOps solutions, creating reference architectures and improving CI/CD environments for enterprise clients.
- Advised leadership on translating client infrastructure and automation requirements into executable technology solutions.
Education
Bachelor of Engineering - Computer Science & Engineering
Dr. Bhim Rao Ambedkar University, Agra, India
Skills
- Cloud Platforms: Amazon Web Services (AWS), Google Cloud Platform (GCP)
- AI/ML & Data: Amazon Bedrock, SageMaker, Google Vertex AI, BigQuery, Looker
- DevOps & Automation: CI/CD, Infrastructure as Code (IaC), Solution Architecture
- Virtualization & Infrastructure: VMware vSphere, vCloud Suite, SRM, Cisco UCS
- Security & Compliance: Cloud Security Controls, IAM, Data Encryption, Compliance Frameworks
Certification
AWS Certified: Solutions Architect - Professional, DevOps Engineer - Professional, Security - Specialty
Timeline
Sr. Technical Account Manager / Solution Architect
Amazon Web Services
10.2022 - Current
Sr. Technical Account Manager / Solution Consultant
Google
01.2022 - 10.2022
Technical Account Manager / Solution Architect
Amazon Web Services
01.2020 - 01.2022
Sr. Cloud Architect / Project Manager
Cognizant Technology
05.2016 - 01.2020
Bachelor of Engineering - Computer Science & Engineering
Dr. Bhim Rao Ambedkar University, Agra, India
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