RAKESH ARUNACHALAM
Security Guard
Ottawa,ON
Summary
Dynamic, resourceful and driven Loss Prevention SPecialist with 2 years of High Protected Risk (HPR) Loss Control experience. Deep understanding of insurance contracts and loss prevention provisions. Coordinates and conducts loss control management evaluations, physical surveys and loss analysis to assist underwriters in risk evaluation. Technically competent and analytical with excellent interpersonal and communication skills. Uniquely qualified to understand client needs and deliver risk management solutions.
Overview
2
2
years of professional experience
4
4
years of post-secondary education
4
4
Languages
Work History
Loss Prevention Agent
Phoenix Private Security
OTTAWA, ON
09.2022 - 02.2024
- Provided friendly, professional, and knowledgeable service to clients, enhancing shopping experience
- Conducted surveillance on sales floor and utilized CCTV systems to identify and deter individuals engaged in theft
- Ensured compliance with all laws and company policies regarding apprehensions, search and seizure, and evidence preservation
- Prepared detailed reports on theft incidents, merchandise recoveries, accident investigations, and audits
- Developed and maintained professional relationships with internal partners, law enforcement agencies, mall security, and other retailers
- Testified in court on behalf of company in criminal or civil cases
- Conducted new hire and ongoing employee training to enhance store loss prevention awareness.
Loss Prevention Associate
Walmart
Ottawa, ON
07.2022 - 09.2022
- Conduct surveillance on sales floor and utilize CCTV systems to identify suspicious behavior
- Monitor customer and associate activities to identify and deter theft, fraud, and other security risks
- Respond to and apprehend individuals engaged in theft or other criminal activities
- Utilize appropriate techniques to deter theft and maintain safe shopping environment for customers and associates
- Ensure compliance with company policies and procedures regarding apprehensions, search and seizure, and evidence preservation
- Prepare detailed reports on theft incidents, merchandise recoveries, and any other security-related incidents
- Work closely with store management, asset protection team members, and law enforcement agencies to investigate theft and fraud cases
- Communicate effectively with associates and customers regarding loss prevention policies and procedures
- Conduct training sessions for store associates to raise awareness about loss prevention strategies and techniques
- Educate associates on how to identify and report suspicious behavior and security risks
- Assist with inventory preparation and process to minimize shrinkage during inventory counts
- Conduct store self-audits, checklists, and safety inspections to identify and address security vulnerabilities.
Education
Bachelor of Engineering Technology - Engineering Technology Management
Sastra
INDIA 06.2015 - 05.2019
Skills
Apprehension and Deterrence Techniquesundefined
Additional Information
G License, Smart Serve certified, Nalaxone Trained, Deputized for Parking tickets
Timeline
Loss Prevention Agent
Phoenix Private Security
09.2022 - 02.2024
Loss Prevention Associate
Walmart
07.2022 - 09.2022
Bachelor of Engineering Technology - Engineering Technology Management
Sastra
06.2015 - 05.2019
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