RAKENEE SOUNTHU
Mississauga,Canada
Summary
Dynamic ECE Student from St. Lawrence College excelled in enhancing student engagement and academic performance through innovative classroom management and hands-on learning. Demonstrated expertise in communication systems and fostering safety awareness, significantly contributing to a positive and inclusive educational environment. Proven track record in collaborating on interdisciplinary projects and promoting healthy social interactions.
Educational professional with proven track record in supporting classroom activities and enhancing student learning experiences. Known for acollaborative approach and flexibility in adapting to changing educational needs. Effective at fostering positive learning environment and employing instructional support techniques.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Early Childcare Assistant ( Supply)
Kinder Kampus
03.2025 - Current
- Provided one-on-one support to children with special needs or developmental delays.
- Effectively managed classroom behavior by implementing consistent rules and routines for all students.
- Communicated regularly with parents regarding their child''s progress, achievements, and areas for growth.
- Improved student attendance rates by creating an inviting atmosphere that encouraged regular school participation.
- Assisted in the creation of a nurturing and safe environment for children to learn and grow.
- Fostered social-emotional development in young children by promoting sharing, empathy, and cooperation.
- Supported early literacy skills through storytelling, reading books, and teaching letter recognition.
- Developed creative arts programs that encouraged self-expression, fine motor skills improvement, and artistic exploration among students.
Educational Assistant Special Need ( Supply)
Edenrose Public School
02.2025 - Current
- Developed strong rapport with students, fostering trust and mutual respect to create a positive classroom atmosphere conducive to learning.
- Supported students with special needs by adapting lessons and providing necessary accommodations in collaboration with special education staff.
- Encouraged social-emotional growth among students by modeling appropriate behavior and guiding conversations around self-awareness, empathy, and responsible decisionmaking.
- Enhanced classroom management through the implementation of positive reinforcement techniques and clear expectations for behavior.
- Promoted a safe and inclusive learning environment by addressing instances of bullying or discrimination promptly and effectively.
- Improved student comprehension by utilizing differentiated instructional strategies tailored to individual learning needs.
ECE Student(Volunteer)
Edenrose Public School
05.2024 - Current
- Provided targeted academic support to struggling students, implementing interventions tailored to individual needs.
- Enhanced student understanding by incorporating hands-on, experiential learning activities into daily lessons.
- Collaborated with fellow educators to create interdisciplinary projects, promoting a deeper understanding of course material.
- Managed classroom behavior effectively, fostering a respectful and inclusive learning environment.
- Promoted critical thinking skills through problem-based learning activities and open-ended questioning techniques.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
Lunch Room Monitor
Edenrose Public School
02.2024 - Current
- Monitored student behavior and implemented corrective actions.
- Monitored students during lunchtime and provided verbal cues to students to manage behavior.
- Ensured an allergy-safe environment for students with dietary restrictions, carefully monitoring their meal selections and seating arrangements.
- Collaborated with other school staff members on initiatives aimed at promoting healthy eating habits among students, contributing to overall wellness within the school community.
- Promoted a positive atmosphere in the lunchroom by fostering healthy social interactions among students.
Store Team Lead and Warehouse Administrator
Liquor Control Board of Ontario
01.2019 - 02.2021
- Review and process invoices, store warehouse inventories, receipts, and other financial documents to facilitate payment or reimbursement.
- Offer comprehensive administrative assistance, encompassing tasks such as data entry, filing, and document management, with a dedicated emphasis on resolving customer disputes.
- Thoroughly investigate and resolve discrepancies or issues discovered during reconciliation processes, actively addressing inventory shortages.
- Generate and uphold precise reconciliation reports for management scrutiny.
- Revise and uphold accuracy and completeness in inventory records and databases through regular updates.
- Manage incoming calls, emails, and inquiries with the back office, delivering prompt and professional responses.
Customer Service Representative
Liquor Control Board of Ontario
11.2017 - 12.2019
- Generated daily cash reports, ensuring the balance of cash drawers, and conducted daily reconciliation of cash and credit card receipts. Investigated and resolved any discrepancies to maintain accurate financial records.
- Prioritized responsible alcohol sales by strictly adhering to Ontario's legal drinking age of 19 and refraining from selling to intoxicated individuals, reflecting a commitment to responsible retailing.
- Demonstrated a customer-centric approach by promptly acknowledging all customers and creating a comfortable shopping environment.
- Successfully recommended and matched products to meet customers' needs, ensuring their satisfaction with the suggested items.
- Applied effective upselling techniques to enhance product offerings and increase customer satisfaction.
- Maintained composure and professionalism during stressful situations, skillfully diffusing tense moments to uphold a positive customer experience.
- Managed incoming calls and emails, providing frontline customer support and assisting with product and service transactions.
Supervisor
Tim Hortons
09.2007 - 11.2017
- Employed by a leading fast-food establishment to deliver prompt and friendly service to a diverse clientele, managing a high volume of cash transactions.
- Compiled daily cash reports, meticulously balanced cash drawers, and conducted daily reconciliation of cash and credit card receipts, proactively addressing discrepancies.
- Welcomed customers at the counter, adeptly took orders, and skillfully suggested menu items and add-ons to enhance revenue.
- Leveraged exceptional interpersonal skills to address customer inquiries and resolve complaints promptly.
- Executed various administrative responsibilities, including data entry, updates, and file maintenance utilizing Microsoft Word and Excel.
- Conducted ongoing training sessions to address staff needs and foster continuous improvement.
- Assessed completed work to ensure consistency, quality, and adherence to established standards.
- Monitored employee productivity, providing constructive feedback and coaching to enhance performance.
Education
Early Childhood Education Diploma -
St. Lawrence College
05.2025
Business-Accounting Diploma - undefined
Centennial College
06.2023
Skills
- Communication Systems
- Classroom Management
- Maintaining safety
- Safety awareness
- Learning disabilities support
- Autism spectrum support
- Homework assistance
- Behavioral support
Certification
- Microsoft Office Specialist (MOS)
- Learning Outlook Desktop (Office 365/Microsoft 365) (LinkedIn Learning)
- Working with Computers and Devices (LinkedIn Learning)
- Standard First Aid with CPR C and AED
Languages
English
Full Professional
Tamil
Full Professional
Timeline
Early Childcare Assistant ( Supply)
Kinder Kampus
03.2025 - Current
Educational Assistant Special Need ( Supply)
Edenrose Public School
02.2025 - Current
ECE Student(Volunteer)
Edenrose Public School
05.2024 - Current
Lunch Room Monitor
Edenrose Public School
02.2024 - Current
Store Team Lead and Warehouse Administrator
Liquor Control Board of Ontario
01.2019 - 02.2021
Customer Service Representative
Liquor Control Board of Ontario
11.2017 - 12.2019
Supervisor
Tim Hortons
09.2007 - 11.2017
Business-Accounting Diploma - undefined
Centennial College
Early Childhood Education Diploma -
St. Lawrence College
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