Rachel Nyiramucyo
Halifax
Summary
A highly motivated and enthusiastic person with good knowledge in computing, excellent exposure to the basic and essential skills required by a computer engineer that provide maximum output at the lowest cost possible. Able to use own initiative and work as part of team to meet challenge deadline/objectives, good communication standards and ability to work on own initiative and team work with the will and determination needed to succeed.
Diligent Caretaker with strong background in providing compassionate care and maintaining safe environments.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Caretaker
My Grandmother
06.2023 - 08.2024
- Provided compassionate care to my Grandmother, assisting with daily tasks such as meal preparation and personal grooming.
- Remained alert to any problems and her health issues.
- Monitored and maintained cleanliness, sanitation, and the house environment.
Customer Service and Support Executive Officer
Smart Applications International Uganda Limited
12.2019 - 12.2021
- Carried out call center duties both day and night shifts.
- Visisted different healthcare Company providers to train system users and maintain the system.
Intern
Smart Applications International Uganda Limited
07.2019 - 10.2019
- Ventured in web-based development of a time and attendance biometric system.
Education
Bachelors Degree - Computer Engineering
Busitema University
Tororo, Uganda10-2019
Skills
- Collaborative teamwork
- Data analysis proficiency
- Effective communication
- Task prioritization
- Proficient in managing multiple tasks
- Proficient in computer applications
- Experience with biometric systems
- Customer service expertise
- Call center ethics
- Fundamentals of software development
- C
- C
- Computer maintenance
- Housekeeping tasks
- Personal care
- Compassionate caregiving
- Troubleshooting and repair
Certification
- Certification in Website Development Training, Impiger Technologies - June 2017 to July 2017.
- Certification in Embedded Systems Training, Macknovat Technologies - June 2018 to August 2018.
Languages
English
Lufumbira
Luganda
Timeline
Caretaker
My Grandmother
06.2023 - 08.2024
Customer Service and Support Executive Officer
Smart Applications International Uganda Limited
12.2019 - 12.2021
Intern
Smart Applications International Uganda Limited
07.2019 - 10.2019
Bachelors Degree - Computer Engineering
Busitema University
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