Rakeem Denny
Airdrie,Alberta
Summary
Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams.
Overview
3
3
years of professional experience
Work History
Apprenticeship Under the Studio Owner (Dwayne Barnett)
Tattoo Time Studio
01.2023 - 08.2023
- Small-time tattoo work, scripts, simple detailed images.
- Enhanced practical skills by engaging in hands-on training sessions under the supervision of experienced professionals.
- Gained valuable industry knowledge by shadowing skilled mentors during daily operations and duties.
- Maintained a clean, organized studio space to ensure an enjoyable experience for all clients.
- Implemented safety protocols to minimize the risk of injury or damage during sessions or events.
Food Server, Cashier, Inventory Manager
Parish 14 (Jamaican Restaurant)
01.2023 - 08.2023
- Enhanced customer satisfaction by providing efficient and friendly food service.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- We streamlined the ordering process for faster service and increased the table turnover rate.
- Managed cash register accurately, ensuring the proper handling of transactions and tips.
- Collaborated with kitchen staff to ensure timely delivery of meals, resulting in satisfied customers.
- Handled difficult customer situations professionally, resolving issues promptly and ensuring repeat business.
Order Picker & Packaging
ORS Canada (Warehouse)
01.2022 - 01.2023
- Inventory order-picking Manufacturers and Distributors of SAFETY, INDUSTRIAL, WELDING, and JANITORIAL/SANITATION products
- Licensed (Order Picking Machine) 2023
- Licensed (Long Handle Walkie Pallet Truck) 2023.
- Improved order accuracy by meticulously picking items according to the pick list and packing slip requirements.
- Enhanced customer satisfaction levels by consistently maintaining high standards of accuracy in fulfilling orders.
- Assisted in managing inventory levels, performing routine cycle counts, and reconciling discrepancies as needed.
Fulfillment Centre
Amazon (YYZ 4&9)
10.2021 - 10.2022
- Inventory Stowing: Picking, scanning, and placing items into storage shelves in a fast and efficient manner
- Customer Returns: Work inside an Amazon warehouse, receiving and processing customer returns.
- Enhanced order accuracy by diligently picking and packing items according to customer specifications.
- Streamlined fulfillment processes for increased efficiency through consistent organization of inventory and workspace.
- Reduced shipping errors by meticulously checking orders against packing slips before dispatching packages.
- Expedited order processing time with proficient use of warehouse management software and scanning equipment.
- Demonstrated excellent problem-solving skills when addressing customer concerns, contributing to enhanced satisfaction rates.
Social Media/ Marketing Plan Manager (Internship)
BETA-I Canada
01.2021 - 05.2021
- Assisted in the development and implementation of BETA-I's Social Media marketing plan
- Created social media account on multiple platforms including Facebook, Instagram, Twitter, Pinterest, and YouTube increasing BETA-I's online presence and building a bridge for company-customer networking
- Created a Strategic plan to gain BETA-I more consumer interest, and action through paid advertising.
Education
Creative Advertising- Diploma -
Seneca College
Toronto, ON06.2021
Skills
- InDesign
- Photoshop
- Adobe Illustrator
- Microsoft Excel
- Word
- PowerPoint
- WIX Website Creator
- Sound Editing
- Creative Direction
Additional Information
Presentation, collaboration, Management, Organization, Communication skills.
Extracurricular Activities
Goldman Sachs | Art Illustration Competition (2013) Scotia Bank Marathon | Volunteer/Caregiver (2019) Art Illustrator Tattoo Artist
Projects
(IMC) Integrated Marketing Communication, Developed media marketing plans for multiple advertising agencies including Leo Brunett, Lg2 Toronto, and Anomaly., Print Magazine, Social Media, Billboard, Online Banner, Posters, Transit Advertisement Rakeem Denny's Nonprofit Organization Website, Created my own non-profit website in support of helping High School students to graduate their 4 year Academic learning period by giving them the opportunity to gain the required 40 volunteer hours needed to move unto their next step in education in Ontario, Canada., Rakeem Denny's Nonprofit Organization Website Link. Street Eats Market (Food Festival), Scarborough & Mississauga, 2023
Languages
English
Native or Bilingual
Timeline
Apprenticeship Under the Studio Owner (Dwayne Barnett)
Tattoo Time Studio
01.2023 - 08.2023
Food Server, Cashier, Inventory Manager
Parish 14 (Jamaican Restaurant)
01.2023 - 08.2023
Order Picker & Packaging
ORS Canada (Warehouse)
01.2022 - 01.2023
Fulfillment Centre
Amazon (YYZ 4&9)
10.2021 - 10.2022
Social Media/ Marketing Plan Manager (Internship)
BETA-I Canada
01.2021 - 05.2021
Creative Advertising- Diploma -
Seneca College
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