Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Rajwinder Kaur

Edmonton,AB

Summary

Highly-motivated and skilled employee with more than 5 plus years of experience in fast paced work areas pursuing desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Recognized for ability to communicate with customers and provide exceptional service that ensures clients retention and positive feedback. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Server

Dennys
Edmonton
05.2022 - Current
  • Provided excellent customer service to ensure satisfaction.
  • Assisted in training new servers.
  • Delivered food orders promptly and courteously.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Accurately recorded orders on cash register and point-of-sale system.
  • Maintained records of transactions made during shift as required by law or company policy.

Office Assistant

MDR transportation Company
Abbotsford
03.2022 - 06.2022
  • Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
  • Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
  • Performed data entry tasks into various computer systems accurately and efficiently.
  • Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
  • Collected payments, issued receipts and updated accounts to reflect new balances.

Supervisor

Subway
Abbotsford
09.2019 - 01.2022
  • Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
  • Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction.
  • Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
  • Performed monthly inventory checks to ensure sufficient stock levels for all products.
  • Monitored employee productivity levels on a regular basis to identify areas of improvement.
  • Complied with company policies, objectives and communication goals.
  • Utilized document management system to organize company files, keeping up-to-date and easily accessible data.

Sandwich Artist

Subway
Abbotsford
05.2019 - 09.2019
  • Demonstrated a complete understanding of menu items and explains it to customers accurately
  • Exhibit a cheerful and helpful manner when dealing with all customers
  • Checked products in sandwich unit area and restocks items to ensure a sufficient supply throughout the shift
  • Executed inventory and stocking of goods and merchandise inside the store
  • Followed established procedures for handling money transactions accurately. Used POS system and cash register to receive payments by cash, check, credit card and voucher.
  • Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
  • Ensured all menu items were prepared in accordance with health and safety standards.

Cashier

Fruticana Grocery store
Abbotsford
02.2018 - 05.2019
  • Providing excellent customer service, receiving 98% in customers service feedback surveys.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Ensured compliance with all safety regulations within the store environment.

Education

General Studies Diploma -

University of the Fraser Valley
09.2019

Owning Media and Literacy Certificate for Mass Communication -

09.2019

Senior secondary passed in first division fromPSEB (Punjab school Education Board), India ( with 85% Specialized in Non-medical stream ) -

04.2016

Skills

  • Critical thinking and problem solving
  • Teamwork and collaboration
  • Professionalism and strong work ethic
  • Oral and written communications skills
  • Leadership
  • Inventory(Retail)
  • Data management
  • Data entry
  • Microsoft Office

Certification

Class 5 Driving License

ProServe

Languages

English
Native/ Bilingual
Hindi
Native/ Bilingual
Punjabi
Native/ Bilingual

Timeline

Server

Dennys
05.2022 - Current

Office Assistant

MDR transportation Company
03.2022 - 06.2022

Supervisor

Subway
09.2019 - 01.2022

Sandwich Artist

Subway
05.2019 - 09.2019

Cashier

Fruticana Grocery store
02.2018 - 05.2019

General Studies Diploma -

University of the Fraser Valley

Owning Media and Literacy Certificate for Mass Communication -

Senior secondary passed in first division fromPSEB (Punjab school Education Board), India ( with 85% Specialized in Non-medical stream ) -

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Rajwinder Kaur