Goal-oriented person with experience in administrative assistant and Quality Engineer settings. Forward-thinking when reviewing project requirements to determine precise solutions. Composed professional when working under tight schedules and limited budgets to achieve innovative designs meeting and exceeding objectives.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Senior Quality Engineer
Hero Motors Ltd.
Ludhiana, Punjab
12.2022 - 12.2023
Performed auditing activities to verify adherence to established quality standards. (Process and Product audits and Supplier audits)
Developed inter-disciplinary cross-training programs to expand competencies among employees and reduce knowledge gaps.
Coordinated with suppliers on corrective action plans when necessary due to non-conformance issues.
Collaborated with quality team members and leaders to monitor conformance to quality standards.
Contributed to root cause evaluation to mitigate risk and foster continuous improvement.
Maintained ISO: 9001 and IATF 16949 documents within manufacturing facilities to comply with applicable regulations.
Evaluated customer feedback and complaints to identify areas of improvement in product quality.
Implemented statistical process control methods in order to monitor production processes for variations.
Prepare Plans and schedules for Layout inspection, product and process audit and prepare monthly MIS for quality department.
Quality Engineer
Sunbeam Lightweighting Solutions Pvt. Ltd.
Ludhiana, PUNJAB
12.2019 - 12.2022
Evaluated existing processes within the Quality Assurance department and recommended improvements where necessary.
Performed root cause analysis on identified defects in order to determine corrective action plans.
Developed and maintained Quality Assurance procedures in accordance with ISO 9001 and IATF 16949 standards.
Generated technical reports for customers.
Trained personnel on the use of various quality control tools such as Statistical Process Control charts, Process Flow Diagrams, Failure Mode Effects Analysis.
Investigated non-conformances using problem solving techniques such as 8D or 5 Why's methodologies.
Participated in continuous improvement initiatives by identifying opportunities for process optimization based on best practices from industry standards.
Reviewed engineering drawings, process specifications, test requirements, inspection plans, and other technical documents for accuracy.
Coordinated activities with suppliers, contractors or other departments.
Administrative Assistant
Paramount impex
Ludhiana, PUNJAB
02.2015 - 06.2019
Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
Monitored progress on projects assigned by upper management.
Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
Directed customer communication to appropriate department personnel.
Prepared agendas and took notes at meetings to archive proceedings.
Developed successful filing system to increase ability to retain and recover documents, reports and records.
Provided assistance during special projects or events as needed.
Maintained calendars for multiple executives.
Resolved customer complaints or answered customers' questions.
Assisted with onboarding of new employees by providing information packets and training materials.
Coordinated internal meetings, including scheduling and catering.
Education
Bachelors of Technology - Mechanical Engineering
Punjab Technical University
Punjab
05-2014
Skills
Quantitative Analysis
Critical Thinking
Technical Writing
Attention to Detail
Root Cause Analysis
Quality Processes
Team Leadership
Decision-Making
Customer Service
Multitasking and Organization
Affiliations
Gardening, Gym, Social networking, Sci-Fi movies, Playing Cricket
Certification
IATF internal Auditor certification since Nov-2020
Lean Six Sigma Yellow Belt in Dec-2023
Languages
English
Full Professional
Punjabi
Native/ Bilingual
Accomplishments
2nd price in all India Quality circle Competition by MACE