Rajwinder Kaur
Dawson Creek,BC
Summary
Driven professional with a proven track record in customer service excellence and cash handling, honed across roles at Dairy Queen Grill & Chill and other notable companies. Demonstrates exceptional work ethic and integrity, enhancing customer satisfaction and operational efficiency. Skilled in conflict resolution and time management, consistently achieving high accuracy levels in transactions.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Cashier/ Cake Decorator
Dairy Queen Grill & Chill
02.2022 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Improved store atmosphere with thorough and prompt cleaning of checkout area.
Cashier
Your Dollar Store With More
09.2023 - 05.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Assistant Teacher
Mile Zero Academy
07.2023 - 09.2023
- Supported student physical, mental, and social development using classroom games and activities.
- Supervised recess, lunch and daily student intake and dismissal.
- Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
- Completed daily reports, meal count sheets, and attendance logs.
Front Desk Agent
Super 8
10.2021 - 01.2022
- Collected room deposits, fees, and payments.
- Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
- Resolved guest issues promptly, resulting in positive feedback and return visits.
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Handled incoming calls professionally, directing inquiries to appropriate personnel as needed.
Housekeeping
Pomeroy Inn & Suites
07.2022 - 12.2022
- Enhanced guest satisfaction by efficiently managing housekeeping operations and maintaining high standards of cleanliness.
- Enhanced guest satisfaction by delivering impeccable housekeeping services and maintaining a clean, welcoming environment.
- Collaborated with housekeeping staff to promptly address any linen shortages or quality issues.
- Assisted in streamlining housekeeping processes for increased efficiency during daily tasks.
- Performed light housekeeping duties, creating a clean and comfortable living environment for clients.
- Promoted a clean and safe living environment for clients through regular housekeeping tasks.
Education
Associates Of Arts -
Norther Lights College
Dawson Creek, BC12.2023
Bachelor Of Arts Hons. (Literature) -
Guru Nanak Dev University
Amritsar, Punjab, India05.2018
Senior Secondary -
SGHP School
Punjab, India03.2015
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Time management skills
- Cash Handling
- Cleaning and sanitizing
- Customer service excellence
- Reliability and punctuality
- Conflict Resolution
Languages
English
Professional Working
Certification
Serving it right
Responsible Adult
Timeline
Cashier
Your Dollar Store With More
09.2023 - 05.2024
Assistant Teacher
Mile Zero Academy
07.2023 - 09.2023
Housekeeping
Pomeroy Inn & Suites
07.2022 - 12.2022
Cashier/ Cake Decorator
Dairy Queen Grill & Chill
02.2022 - Current
Front Desk Agent
Super 8
10.2021 - 01.2022
Associates Of Arts -
Norther Lights College
Bachelor Of Arts Hons. (Literature) -
Guru Nanak Dev University
Senior Secondary -
SGHP School
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