Rajwinder Kaur
Edmonton,AB
Summary
Focused on providing professional service and support to every office visitor. Diligent about scheduling appointments, managing packages and routing mail to recipients. Positive nature with excellent people skills. Problem-solver with great personality. Brings excellent client engagement skills as Customer Service Executive.
Overview
4
4
years of professional experience
Work History
Crew Member
McDonald
Windsor, ON
11.2023 - 04.2024
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Running order, deliveries, Drive-Thru and drinks.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Became familiar with products to answer questions and make suggestions.
Supervisor
Booster juice
Edmonton, AB
04.2023 - 08.2023
- Coached staff members to develop long-term career goals.
- Completed opening and closing duties to facilitate business operations.
- Coordinated shift workers for inventory receiving, auditing and restocking.
- Experienced in making all the food items and booster drinks.
Sales Representative
The body shop
Windsor, ON
09.2022 - 02.2023
- Scheduled and confirmed appointments.
- Answered and directed incoming calls using multi-line telephone system.
- Served visitors by greeting, welcoming and directing to appropriate personnel.
- Processed payments and updated accounts to reflect balance changes.
- Greeted customers, answered general questions and directed to appropriate locations.
Store Manager
Rangeela paan
Windsor, ON
09.2022 - 02.2023
- Trained and mentored associates to teach daily tasks and procedures.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Monitored employee performance and identified performance gaps for corrective action.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
Sales Manager
Gurmukh Singh & Son's
Amritsar, India
08.2020 - 08.2022
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
- Prepared sales production reports for senior management.
- Analyzed business and sales targets using critical problem-solving skills.
- Developed and implemented new sales strategies to update product lines.
Education
Bachelor of Arts - Public Relations
St. Clair College of Applied Arts And Technology
Windsor, ON05-2024
High School Diploma -
Amardeep Secondary School
SBS Nagar 02.2020
Skills
- Staff Supervision
- Payroll Management
- Multitasking and Organization
- Shift Scheduling
- Cash Management
- Store Opening and Closing Procedures
- Documentation and Reporting
- Customer Service
- Inventory Management
Volunteer Work
I worked for Indian restaurant as Content Creator for their social media sites, while engaging with audience and boosts their posts more than 16.5K customers.
Timeline
Crew Member
McDonald
11.2023 - 04.2024
Supervisor
Booster juice
04.2023 - 08.2023
Sales Representative
The body shop
09.2022 - 02.2023
Store Manager
Rangeela paan
09.2022 - 02.2023
Sales Manager
Gurmukh Singh & Son's
08.2020 - 08.2022
Bachelor of Arts - Public Relations
St. Clair College of Applied Arts And Technology
High School Diploma -
Amardeep Secondary School
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