Rajwinder Kaur
Brampton,ON
Summary
Two years of combined expertise as a dispatch specialist and payroll administrator. In role as a dispatch specialist, Excel in managing truck schedules, optimizing routes, and ensuring seamless logistics operations. Simultaneously, experience as a payroll administrator has honed ability to accurately process employee compensation, benefits, and deductions, maintaining precise records and timely payments. Diverse skill set and dedication make a valuable asset in both logistical coordination and administrative efficiency.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Dispatch Specialist
STL Logistics
01.2022 - Current
- Managed approximately 50 incoming calls, emails and faxes per day from customers.'
- Established strong working relationships with local emergency services, fostering collaboration and information sharing during critical events.
- Managed high volume of incoming calls, prioritizing requests based on urgency and resource availability.
- Coordinated with field units to ensure accurate delivery of information and timely responses to incidents.
- Maintained detailed records of call logs, incident reports, and dispatcher actions to support ongoing analysis and improvement efforts.
- Assisted in development of new routing software, contributing valuable insights from dispatcher''s perspective to enhance functionality.
Payroll Administrator
STL Logistics
01.2022 - Current
- Handled complex payroll situations such as back-pay calculations, garnishments, and overtime payments with accuracy and professionalism.
- Calculated payroll deductions by accurately using Xpert It Solutions Software and processed payroll to meet preset requirements.
- Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
- Reduced errors in payroll calculations with meticulous attention to detail and thorough data verification.
- Managed payroll data entry and processing for 25 employees to comply with predetermined company guidelines.
Warehouse Associate
Amazon
05.2021 - 12.2021
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Performed inventory control, such as counting, and stocking merchandise.
- Consistently lifted materials weighing as much as 20 pounds.
Hairdresser
Saboohis Salon & Spa
09.2019 - 05.2021
- Answered over 30 phone calls daily to assess customer needs, schedule appointments, and give advice about hairstyle and color options.
- Enhanced client satisfaction by providing personalized hair consultations and recommending suitable styles.
- Recorded notes for future reference about customer preferences and services delivered.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
Aesthetician
Saboohis Salon & Spa
09.2016 - 05.2019
- Educated clients on proper skincare routine maintenance and guided them in selecting appropriate home care products.
- Maintained strict sanitation protocols to ensure clean and safe environment for both staff and clients.
- Performed various facial treatments for optimal skin health, including microdermabrasion, chemical peels, and LED therapy.
- Established long-lasting relationships with clients by providing personalized care and consistently delivering outstanding results.
Early Childhood Educator(Co-op With School Age)
PLASP Child Care Services
01.2018 - 04.2018
- Preparing, administering, supervising, and grading examinations, quizzes, and other assignments
- Educating students on following school's moral codes
- Planning and organizing academic events and activities, both in and outside of school property
- Keeping classroom neat, organized, and orderly
Early Childhood Educator (Co-op With Infants)
Family Day Care Services
09.2017 - 12.2017
- Create and implement daily lesson plans that align with developmental needs of infants
- Provide safe and nurturing environment for infants to grow and learn
- Attend to physical and emotional needs of infants, including feeding, diapering, and comforting
- Observe and document developmental progress of infants and communicate with parents/guardians regularly
Early Childhood Educator(Co-op With Kindergartens)
Rowntree Montessori Schools
01.2017 - 04.2017
- Supported children with special needs, creating customized learning strategies to accommodate various abilities.
- Maintained and fostered positive and constructive interactions with staff, families, and children.
- Boosted children''s social skills development through group projects and collaborative games.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
Education
Diploma - Early Childhood Education
Sheridan College Institute of Technology And Advanced Learning
Brampton04.2018
NEET - Science
Helix Institute
Chandigarh, India03.2014
Skills
- Dispatch Software Familiarity (Xpert It Solutions)
- Vehicle tracking (Switchboard)
- Route Planning
- Incident Reporting
- Decision-Making
- Payroll Processing
- Maintaining employee records
- Timekeeping Management
- Payroll Auditing
- Data Entry
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Languages
English
Hindi
Punjabi
Certification
- Dispatch Specialist, Rai Dispatch Training Inc. - 2022
Timeline
Dispatch Specialist
STL Logistics
01.2022 - Current
Payroll Administrator
STL Logistics
01.2022 - Current
Warehouse Associate
Amazon
05.2021 - 12.2021
Hairdresser
Saboohis Salon & Spa
09.2019 - 05.2021
Early Childhood Educator(Co-op With School Age)
PLASP Child Care Services
01.2018 - 04.2018
Early Childhood Educator (Co-op With Infants)
Family Day Care Services
09.2017 - 12.2017
Early Childhood Educator(Co-op With Kindergartens)
Rowntree Montessori Schools
01.2017 - 04.2017
Aesthetician
Saboohis Salon & Spa
09.2016 - 05.2019
Diploma - Early Childhood Education
Sheridan College Institute of Technology And Advanced Learning
NEET - Science
Helix Institute
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