Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Rajwinder Kaur

Delta,BC

Summary

Creative, energetic professional skilled in office administration, business communications, team collaboration and qualitative and quantitative analysis. Proven to bring streamline complicated operations in fast-paced environment. Manages diversified office administrative functions, manage events, offer customer assistance and provide team support. Well-rounded [Job Title] possessing excellent clerical and team support abilities. Skilled in scheduling meetings and appointments and organizing office operations. Punctual professional committed to satisfying customer needs and meeting office demands. Motivated [Job Title] with [Number] years of experience offering office support in [Type] industry. Energetic ad reputable individual possessing strong work ethic, professional demeanor and superb initiative. Exceptional customer service and decision-making skills. Outgoing Office Administrator with years of experience applying multitasking skills to complete daily duties while resolving issues. Adept in personal time management while greeting visitors, managing phone switchboard and tackling staff requests. Friendly and respectful with positive attitude that creates warm and inviting office atmosphere. Motivate with years of experience offering office support i industry. Energetic and reputable individual possessing strong work ethic, professional demeanor and superb initiative. Exceptional customer service and decision-making skills. Motivate with excellent leadership, project management and problem-solving abilities developed ove years of progressive administrative experience. Well-versed in all clerical needs of fast-pace offices and successful at adapting quickly to changing business demands. Diligent resource coordinator successful in accomplishing daily needs and exceeding performance targets. Personable and dedicated Customer Service Representative with extensive experience in banking industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses. Diligen with over years of experience maintaining seamless business operations. Smoothly administers budgets, trains staff and monitors procedures to maximize efficiency and balance objectives with operational requirements. Exceptional skills in inventory management, loss prevention and vendor negotiation.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Office Administrator

Jpannu Financial Services
Surrey, BC
12.2021 - Current
  • Coordinated and managed daily administrative operations of the office.
  • Organized and maintained filing systems, including electronic databases and records.
  • Answered incoming calls in a professional manner, directed callers to appropriate personnel or department, or took messages as needed.
  • Greeted visitors warmly, handled inquiries and provided general information about the company.
  • Composed correspondence such as letters, emails, memos, reports and other documents.
  • Assisted with budget preparation by providing data entry support into financial tracking system.
  • Processed invoices on a timely basis according to established procedures.
  • Scheduled appointments for senior management team members using Outlook calendar system.
  • Checked figures, postings and documents for correct entry, mathematical accuracy and proper codes.
  • Collaborated with administrative support to oversee calendars and prioritize meetings and appointments.
  • Created and managed budgets for travel, training and teambuilding activities.

Senior Executive

Capital small Finance Bank
Kapurthala, Punjab , India
03.2016 - 04.2021
  • Balanced organizational and employee needs when developing fair and equitable human resources policies.
  • Developed and implemented long-term strategic plans to ensure organizational growth and sustainability.
  • Analyzed financial data, trends, and market conditions to identify opportunities for increased profitability.
  • Directed the development of marketing initiatives to expand customer base and increase revenue.
  • Managed a team of executives responsible for operations, finance, sales, and marketing functions.
  • Negotiated contracts with vendors to maximize cost savings while maintaining quality standards.
  • Oversaw budgeting process for all departments ensuring resources were allocated appropriately.
  • Assisted cashiers with resolving customer complaints and inquiries.
  • Provided guidance to cashiers on how to accurately ring up customers' purchases.
  • Monitored cashier performance, providing feedback as needed.
  • Maintained a clean work environment by sweeping floors and wiping down counters regularly.
  • Recognized potential theft or fraud attempts by monitoring suspicious behavior.

Accounting Clerk

Punjab Traders
Jalandhar Punjab, Punjab
07.2014 - 01.2016
  • Maintained up-to-date accounts receivable records and coordinated monthly billing activities.
  • Processed invoices, payments, and statements in a timely manner.
  • Prepared bank deposits by compiling data from cashiers.
  • Resolved customer inquiries regarding bills and payments.
  • Reconciled financial discrepancies by collecting and analyzing account information.
  • Generated financial reports for management review on a regular basis.
  • Assisted with external audits conducted by accounting firms.
  • Conducted periodic reviews of internal controls to ensure compliance with established policies and procedures.
  • Reviewed accounts payable ledgers for accuracy and completeness prior to payment processing.
  • Provided support to the Accounts Payable department as needed.

Education

Master of Business Administration - Business Administration

GURU NANAK DEV UNIVERSITY
JALANDHAR
01-2014

Bachelor of Business Administration - Business Administration

GURU NANAK DEV UNIVERSITY
JALANDHAR
07-2012

Skills

  • Greeting Visitors
  • Office Administration
  • Administrative Management
  • Administrative Leadership
  • Organizational Skills
  • Organizational Processes
  • Filing And Data Archiving
  • Billing And Invoicing
  • Budget Reporting
  • Payment Collection And Processing
  • Maintaining Accounting Ledger
  • Expense Documentation
  • Bookkeeping

Languages

English
Professional
Punjabi
Professional

Certification

  • Basic Security License
  • serve it Right
  • Telly Accounting

Timeline

Office Administrator

Jpannu Financial Services
12.2021 - Current

Senior Executive

Capital small Finance Bank
03.2016 - 04.2021

Accounting Clerk

Punjab Traders
07.2014 - 01.2016

Master of Business Administration - Business Administration

GURU NANAK DEV UNIVERSITY

Bachelor of Business Administration - Business Administration

GURU NANAK DEV UNIVERSITY
Rajwinder Kaur