Rajwinder Kaur
Brampton,ON
Summary
Enthusiastic Store Team Member focuses on exceptional customer service by greeting customers, assisting with store inquiries and ringing purchases using POS system. Participates in proactive team efforts to achieve departmental and company goals. Works to deliver positive customer experiences in clean, well-maintained store.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Server
Maitreya Authentic Indian Cuisine
01.2022 - 06.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Supported needs of [10]- person wait staff who attended to specific needs of countless customers daily for [Bar] restaurant with social relevancy and intentionality
- Set positive tone for entire dining experience as first point of contact for incoming guests
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff
- Explained menu items and suggested appropriate options for food allergy concerns
- Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer
Store Team Member
Tim Hortons
12.2022 - 05.2023
- Organized and recovered shelves, put away returns and cleaned spills and messes to maintain high standards throughout sales floor.
- Maintained general knowledge of departments to help customers quickly locate products and merchandise.
- Used cash register to tally purchases, collect payment and execute fast and friendly check-out experiences.
- Cleaned counter areas, floor and restrooms to meet safety and sanitation regulations.
- Interviewed, trained and coached [15]-member team to achieve company and store goals
- Handled customer complaints and issues politely and professionally
- Interacted positively with team members and customers to promote commitment to organization's vision and values
- Prepared materials for following shift
Education
GED -
Northern College At Pures-
Toronto, ON04.2024
Skills
- Trade-In Quotes
- Rewards Programs
- Selling Techniques
- Positive Customer Engagement
- Organization
- Microsoft applications proficiency
- Attention to Detail
- Interpersonal Communication
- Teamwork and Collaboration
Certification
- [Server] License - March 2028
Timeline
Store Team Member
Tim Hortons
12.2022 - 05.2023
Server
Maitreya Authentic Indian Cuisine
01.2022 - 06.2023
GED -
Northern College At Pures-
- [Server] License - March 2028
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