Rajwinder Bhangal
Brampton,ON
Summary
Dynamic Operations Team Leader at Walmart eCommerce with a proven track record in process optimization and labor planning. Skilled in training and development, I effectively enhance team productivity while utilizing data analysis to drive strategic decisions. Committed to fostering associate engagement and implementing new processes for improved operational performance.
Overview
3
3
years of professional experience
Work History
Operations Team Leader
Walmart eCommerce
Mississauga, Ontario
01.2022 - Current
- Generated regular reports detailing operational performance as compared to targets.
- Identified opportunities for process optimization through automation and technology implementations.
- Coordinated with cross-functional teams to ensure smooth workflow processes.
- Analyzed data from multiple sources to make informed decisions regarding operational strategies.
- Monitored operations and reviewed records and metrics to understand company performance.
- Resolved conflicts among team members in a professional manner.
- Trained new employees on operational protocols, significantly reducing onboarding time.
- Identified areas for improvement and implemented new processes to enhance overall company quality and performance.
- Reviewed employee performance evaluations and made recommendations for improvement.
- Set specific goals for projects to measure progress and evaluate end results.
- Monitored performance metrics on a regular basis and identified areas for improvement.
- Managed scheduling and staffing, optimizing labor costs while ensuring operational demands were met.
- Trained, mentored and motivated employees to maximize team productivity.
Operations Coordinator
Walmart eCommerce
Mississauga, Ontario
10.2021 - 01.2022
- Maximize productivity by effectively ensuring each shift has the resources to successfully process the daily work volume and meet all SLA items.
- Update and effectively communicate all pertinent information regarding process changes, goals and objectives, and inventory results to coordinators and employees through daily communication to ensure consistency across all shifts.
- Ensure proper transactions are completed to ensure the inventory is as accurate, and sign off on those above the threshold.
- Comprehend and administer all relevant policies and procedures in a fair and consistent manner.
- Adhere to Walmart Logistics’ Quality Principles and account-specific Standard Operating Procedures. Organize and lead the focus on improved productivity levels in a manner that first stresses effectiveness by improving processes, and secondly stresses the efficiency of the associates' work.
- Organizes and leads the focus on improved productivity levels in a manner that first stresses effectiveness by improving processes, and secondly stresses the efficiency of the associates' work.
Education
Diploma - Business Management
Humber College
Toronto, ON04-2019
Skills
- Labor planning and coordination
- Process evaluation and compliance
- New process launches and rollouts
- Associate engagement strategy and development
- Effective communicator
- Active listener
- Strategic time management techniques, training and development, and daily shift workflow analysis
- Training and development
- Daily shift workflow analysis
- Microsoft Office
- Systems: GLS, Dematic, SAP, GTA, and ATLAS
Languages
English
Professional
Hindi
Professional
Punjabi
Professional
Projects/Accomplishments
- Support with 6 month launch of ATLAS
- 1 of the creators on the Innovation Pitch Program
- Rising Star Graduate
- Volunteer at the Daily Food Bank
- Conducted multiple Grow Me Sessions
- WISC Member
- Created multiple SOP's for Outbound processes
- AES Score 90% for FY24
- Q3 Region 2/eCommerce: Trailblazer FY2023
- Graduated from Rising Star Program
- Walmart Leadership Foundation Certificate
Timeline
Operations Team Leader
Walmart eCommerce
01.2022 - Current
Operations Coordinator
Walmart eCommerce
10.2021 - 01.2022
Diploma - Business Management
Humber College
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