RAJVIRSINH TARSADIYA
Brampton,ON
Summary
Dynamic and flexible Logistic Operations Supervisor with a strong track record in driving profitability through focused leadership and operational excellence. Proven expertise in communication and coaching, with a consistent history of improving operations, building effective teams, and increasing revenue. Committed to delivering outstanding results and fostering a collaborative work environment.
Overview
7
7
years of professional experience
Work History
Operations Supervisor
National Logistics Services
Brampton, Ontario
08.2023 - Current
- Developed and optimized standard practices to enhance operational performance, resulting in reduced labor expenses.
- Enhanced operational efficiency by recruiting and developing top talent, fueling growth initiatives.
- Implemented strategic plans, evaluated and analyzed business objectives.
- Guaranteed order fulfillment within SLAs through efficient planning and prioritizing.
- Supported operations by analyzing multi-channel business groups including E-com, Retail, and Wholesale, as well as Unit Processing Types such as Discrete and Full Case.
- Managed and utilized warehouse management systems (WMI/PKMS) effectively.
- Led a diverse team of 100+ members, combining temporary and full-time associates. Successfully increased efficiency levels through efficient management.
- Maintained a high standard of reporting by addressing all necessary tasks related to health and safety, including WHMIS requirements.
- Enhanced overall team efficiency by tracking and analyzing daily/weekly KPIs via Power BI, leading to the implementation of successful motivational techniques.
- Managed tasks such as monitoring employee attendance, addressing pay concerns, responding to benefit queries, investigating accidents, and implementing preventive actions.
- Utilized Easy Metrics software to analyze department performance data and communicate key findings to leadership.
Operations Supervisor
Irving TISSUE
Toronto, ON
11.2022 - 08.2023
- Planned ahead and resolved production issues, material shortages, equipment malfunctions, and unforeseen delays.
- Efficiently addressed and resolved problems to ensure productivity objectives were met.
- Increased operational efficiency by implementing process updates, reorganizing workflows, and reducing inventory levels resulting in decreased monthly team labor hours.
- Prepared comprehensive production equipment status reports documenting parts productivity, downtime duration, and quality risks.
- Managed internal operational standards and productivity targets.
- Empowered employees to achieve on-time shipments goal.
- Demonstrated strong leadership skills by coordinating the schedules of 25+ full-time employees
- Maintained oversight of materials to identify concerns and optimize cost efficiency.
Restaurant General Manager
Redberry Corp.
Etobicoke, ON
07.2018 - 11.2022
- Delivered outstanding results by consistently exceeding 85% ratings in annual surprise R.E.V audits
- Consistently achieved a near-zero stock variance, keeping it below 0.25%.
- Managed and resolved customer complaints via call, email, and in-person to maintain a guest satisfaction rate above 80%.
- Consistently achieved labor to sales ratio 1-2% below target.
- Supervised a diverse team of 30-45 employees on rotating shifts during peak operations.
- Guaranteed the implementation of proper health and safety protocols.
- Consistently achieved an SOS below the target of 2 min 45 seconds, averaging at 2 min 40 seconds.
- Delivered training to team members and peers across multiple sites.
- Analyzed ongoing operations to identify areas for improvement and implemented necessary changes.
- Implemented successful marketing strategies to effectively manage profit and loss, resulting in a 15-20% increase in annual sales.
- Ensured compliance with government regulations, Redberry Market Policy requirements, employment laws, and food safety protocols.
- Performed administrative tasks such as payroll processing and accounts receivable management.
- Provided direction, guidance and motivation to team members.
Supervisor
Baskin Robbins
Mississauga, ON
09.2017 - 07.2018
- Developed and implemented operational policies and procedures to enhance efficiency and accuracy of workflows, utilizing strong leadership abilities and problem-solving skills.
- Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
- Conducted routine inspections of incoming materials to check quality and compliance with established product specifications.
- Trained, mentored, coached, and evaluated staff as necessary.
- Directed and supervised a team of 3-5 employees in daily operations.
Teacher's Assistant
Lambton College
Mississauga, ON
01.2018 - 04.2018
- Maintained accurate records of student attendance, grades, and behavior reports.
- Encouraged positive social behaviors among students through role modeling and conflict resolution techniques.
- Assisted teachers with creating and maintaining a safe, orderly learning environment.
- Provided individualized assistance to students with special needs in the classroom.
Education
Diploma - Computer Programmer
Lambton College
ON04.2018
Skills
- WMS, Kronos, JDE, Easy Metrics software's
- Relationship Building
- Coaching and mentoring
- Team management
- Staff Scheduling
- Data analysis
- Inventory and Supply Control
- Policies and Procedures Implementation
- Conflict Resolution
- Efficient Multi-tasker
- Workflow Optimization
- Health and safety compliance
- P&L Management
- Troubleshooting and problem solving
Accomplishments
- Health and Safety Team Member
- Effectively led and managed a team of over 100 staff members.
- Successfully managed operations across multiple sites during peak seasons while consistently meeting Service Level Agreements (SLAs).
References
Available upon request
Timeline
Operations Supervisor
National Logistics Services
08.2023 - Current
Operations Supervisor
Irving TISSUE
11.2022 - 08.2023
Restaurant General Manager
Redberry Corp.
07.2018 - 11.2022
Teacher's Assistant
Lambton College
01.2018 - 04.2018
Supervisor
Baskin Robbins
09.2017 - 07.2018
Diploma - Computer Programmer
Lambton College
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