Rajvir Singh
Nanaimo,BC
Summary
Proven professional with a history of enhancing customer satisfaction and streamlining operations at Walmart, adept in time management and computer skills. Excelled in roles requiring attention to detail and strong customer service, achieving significant improvements in delivery efficiency and stakeholder engagement. Demonstrates a commitment to excellence and a track record of surpassing delivery targets.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Associate
Walmart
Nanaimo, BC
10.2024 - Current
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
5 Ton Truck Delivery Driver
Canada Bread
Hamilton, ON
11.2021 - 09.2024
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Transporter
Owner
Hoshiarpur
08.2017 - 12.2020
- Exhibited adaptability under changing conditions by adjusting routes and schedules to accommodate unforeseen circumstances, minimizing disruptions to the delivery process.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Enhanced customer satisfaction by providing timely and efficient transportation services.
- Received positive feedback from clients for punctuality and professionalism during pick-ups and deliveries.
- Supported smooth facility operations by coordinating with warehouse staff on loading/unloading procedures and inventory management.
- Maintained vehicle safety standards through regular inspections and adherence to maintenance protocols.
- Reduced delivery times by planning optimal routes and adhering to strict schedules.
Taxi Cab Driver
13 Cabs
Melbourne Australia
11.2013 - 05.2017
- Arrived on time to customer appointments.
- Upheld high standards of cleanliness, sanitation, and service.
- Maximized passenger satisfaction by keeping vehicles in safe and clean operating condition.
- Executed precise navigation using GPS systems to optimize routes and minimize travel time.
Bread Delivery Driver 1.5 Van
Exxl Transport
Melbourne Australia
02.2011 - 08.2013
- Exemplified strong work ethic and dedication to the company''s mission by consistently exceeding delivery targets and maintaining a high level of professionalism in all interactions.
- Maintained strong relationships with store managers for smooth delivery processes and enhanced business partnerships.
- Improved customer satisfaction by ensuring timely and accurate bread deliveries to various locations.
- Managed paperwork efficiently, ensuring proper documentation for all deliveries as per company requirements.
Education
Diploma - Automotive Engineering
Mie
Melbourne Australia 02.2011
Diploma - Mechanical Engineering
Pt Jr Polytechnic College
Hoshiarpur Punjab 05.2008
Skills
- Customer service
- Time management
- Attention to detail
- Computer skills
Languages
English
Professional Working
Punjabi
Native or Bilingual
Hindi
Full Professional
Certification
Class 5 bc driving license
Timeline
Associate
Walmart
10.2024 - Current
5 Ton Truck Delivery Driver
Canada Bread
11.2021 - 09.2024
Transporter
Owner
08.2017 - 12.2020
Taxi Cab Driver
13 Cabs
11.2013 - 05.2017
Bread Delivery Driver 1.5 Van
Exxl Transport
02.2011 - 08.2013
Diploma - Automotive Engineering
Mie
Diploma - Mechanical Engineering
Pt Jr Polytechnic College