RAJVIR KAUR
Prince Albert,Canada
Summary
Dedicated and motivated Pharmacy Assistant with a strong educational background in Arts and Science and hands-on experience in customer service . Strengths include strong communication skills, problem-solving abilities, and thorough knowledge of relevant software applications. Demonstrated capability to manage high-volume inquiries while maintaining superior customer service standards. Made a positive impact by improving information flow efficiency in past roles.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Customer Service Manager
Macdonalds
Prince Albert, Saskatchewan
12.2025 - Current
- Supervised daily operations to ensure high-quality customer service.
- Trained and mentored staff on service protocols and product knowledge.
- Resolved customer complaints effectively to enhance satisfaction levels.
Customer Service
Strong Customer Service Skills
Vancouver, British Columbia
01.2022 - 01.2025
- Delivered consistent and positive customer service experiences in a fast-paced work environment.
- Handled cash transactions accurately and efficiently.
- Maintained cleanliness and organization of workplace following safety standards.
- Worked effectively within team members to ensure smooth daily operations.
- Managed time effectively during peak hours while maintaining service quality.
- Received customer inquiries and provided excellent customer service.
- Provided customer service to guests attending the event.
- Monitored workflow, productivity, and customer service levels.
- Monitored customer service inquiries regarding book cover designs.
- Provided exceptional customer service to guests attending events.
Education
Pharmacy Assistant Program - Mathematical Sciences
York Community College
Surrey, BC 09.2025 - 02.2026
Associate of Arts and Science -
Coquitlam College
Vancouver, BCSkills
- Customer Service
- Communication Skills
- Time Management
- Teamwork
- Basic Computer Skills
- Organization
- Problem Solving
- Adaptability
- Attention to Detail
- Know all medical Abbreviations
- Know about SIG
- Have a great knowledge about dosage form
- Did training with controlled drugs
- Have a knowledge about insurence plans
- FiFO rule
- Have experience in data entry
Languages
Hindi
Proficient (C2)
C2
Spanish
Intermediate (B1)
B1
English
Proficient (C2)
C2
Punjabi
Advanced (C1)
C1
Certification
- Certified pharmacy assistant
Affiliations
- Counter associate at customer service with 3 years of experience
Training
- Pharmacy Assistant Certification, York Community College, Surrey, BC, 05/01/23
- Associate of Arts and Science, Coquitlam College, Vancouver, BC, 08/01/25
Timeline
Customer Service Manager
Macdonalds
12.2025 - Current
Pharmacy Assistant Program - Mathematical Sciences
York Community College
09.2025 - 02.2026
Customer Service
Strong Customer Service Skills
01.2022 - 01.2025
Associate of Arts and Science -
Coquitlam College