Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
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Rajvir Kaur

Calgary,AB

Summary

Developed strong analytical and problem-solving skills in fast-paced, data-driven environment. Excel in data management, database optimization, and crafting efficient queries to support business intelligence and data analysis. Seeking to transition into new field leveraging these transferrable skills to drive impactful outcomes.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Database Analyst

Jatinder Prime Pallet
01.2025 - Current
  • Managed database security, development and access of input systems.
  • Troubleshot complex issues with databases, resolving problems quickly and effectively to minimize disruptions to end-users'' work.
  • Implemented security measures to protect vital business data.
  • Increased efficiency by automating repetitive tasks using scripting languages such as SQL or Python.
  • Completed data mining and electronic documentation reviews.

Technical Support Advisor

Teleperformance USA
07.2024 - 03.2025
  • Maintained expert-level knowledge of company products to provide accurate information to clients during support calls or emails.
  • Streamlined support ticket handling process for faster response times and higher customer satisfaction levels.
  • Collaborated with cross-functional teams to identify recurring technical issues, resulting in improved product quality.
  • Analyzed audit findings to detect operational weaknesses for referral to management as potential areas of development focus.
  • Offered insight into standard methodologies and common obstacles faced by competing companies, based on experiences with past clients and third-party research.

Education

Associate of Science - Information Technology

Bow Valley College
Calgary,
04-2023

Skills

  • Statistical computing methods
  • Forecasting
  • RDBMS
  • SQL and databases
  • Market analysis
  • Data visualization
  • Research data management
  • Problem-solving
  • Time management
  • Multitasking Abilities
  • Data warehousing
  • Regression analysis
  • Python
  • Data analysis
  • Cloud services

Languages

English
Full Professional
French
Limited Working
Punjabi
Native or Bilingual
Hindi
Native or Bilingual

Certification

Cisco

VMware

Python progprogramming

SQL database

Networking

Timeline

Database Analyst

Jatinder Prime Pallet
01.2025 - Current

Technical Support Advisor

Teleperformance USA
07.2024 - 03.2025

Associate of Science - Information Technology

Bow Valley College

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Rajvir Kaur