RAJVINDER KAUR SARAN
Delta
Summary
Organized HR and Administrative professional with over 3 years of experience supporting office operations, property administration and HR support roles - recruitment & onboarding. Skilled in streamlining workflows, managing employee records, coordinating cross-department communications, and enhancing team collaboration in fast-paced environments. Seeking to contribute to a dynamic HR and admin team within a growing organization.
Overview
6
6
years of professional experience
1
1
Certification
Work History
HR support & Administrative Assistant
Jayveer Enterprise Ltd.
12.2024 - Current
- Manage incoming calls, responding to emails from clients, vendors, and subcontractors.
- Ensured all administrative tasks, client contracts, and internal coordination is completed in a timely manner.
- Coordinated Human Resource activities like creating job postings, screening resumes, conducting reference checks and scheduling interviews.
- Coordinated new employee onboarding and maintained up-to-date employee records. Assisted in drafting HR letters, contracts, and policy documents.
- Prepared employee’s weekly schedules for different ongoing working sites and entered data in timesheets.
- Facilitated team-building events, recognition programs, internal communications and monthly lunches that fostered a more cohesive and collaborative work environment, positively impacting team morale.
- Ordered office supplies, coffee & pantry supplies and maintained inventory as required.
- Issued & collected key fobs for different working sites.
- Tracked project schedules, processed invoices and maintained construction contracts and subcontracts accurately.
- Provided basic First Aid to minor injuries and documented workplace incidents.
Administrative Services Coordinator (Property Admin.)
Tribe Management Inc
10.2023 - 11.2024
- Processing a high volume of requests by strata council members, home owners, and residents using our state-of-the-art community technology, Tribe Home.
- Providing administrative support to a team of community (Rental) managers in drafting & proofreading agendas, meeting minutes, invoices, reports, warning letters & notices for tenants, filing correspondences before deadlines.
- Conduct credit checks on new tenants for property managers.
- Maintain tenant contracts, tenancy agreements, inspection reports, and vendor records using Yardi, Zoho, CRM software and Condo manager.
- Prepared arrears, distributed monthly financials to owners, monthly move ins and move outs (tenant onboarding process), issue rent increases, processed damage deposits.
- Effectively managed tenant inquiries regarding renovations, rents, complaints, and addressed to property managers. Keep track of the same in the database for future referrals by managers.
Office Support Specialist
Tribe Management Inc
08.2022 - 09.2023
- Administer and maintain daily front office operations including greeting and directing visitors/clients, operating a multi-line switchboard or phone, answering/directing incoming calls for staff, taking messages, answering routine inquiries, and providing information related to various properties managed by Tribe.
- Processing incoming and outgoing mail, faxes, reports/records, and courier documents by receiving, recording, date stamping, sorting and distributing mail to appropriate personnel and preparing outgoing mail for pickup utilizing a postage meter as required.
- Monitoring and ordering stationery and other office and mailroom supplies.
- Support HR activities such as onboarding new employees and conducting company tours.
- Coach new hires on operational procedures and customer service protocols.
- Arranged meetings/special functions as directed by performing duties such as booking meeting rooms, arranging catering, contacting appropriate personnel, sending invitations, typing and circulating notices and/or agendas from written drafts.
- Generate invoice copies for several buildings at the start of each month and save them in the database for property administrators.
- Prepare courier charge back report and Quadient (postage machine) report by the end of each month.
Operations Specialist
FYI Doctors
09.2021 - 03.2022
- Providing support via telephone, email, CRM, and Lab management software. Maintaining daily records, logs and document issues and resolutions as per company guidelines in an electronic database and retrieving data for team members upon request.
- Responding quickly, professionally, and accurately to all customer and clinic inquiries regarding product availability, orders (jobs), status requests, complaints, product returns, and warranties.
- Excelled in a fast-pacing environment by demonstrating skills in POS operations, problem solving and relationship building by communicating effectively with customers.
Sales Associate
Canadian Tire
04.2020 - 09.2021
- Greeting and directing customers to the location of requested items.
- Identify low stock levels and maintain inventory accuracy.
- Respond to and handle customer inquiries, requests, and concerns in a timely manner, over the phone and in person.
- Follow established policies and procedures on returns and rain checks.
- Maintains merchandise around the customer service area and ensures that retail basics are executed efficiently (labels, facing, clean area, etc.).
Education
Post Degree Diploma - Business and Project Management
Vancouver Community College
Vancouver, BC08.2021
Bachelor of Business Administration - undefined
Chaudhary Devi Lal University
Haryana, IN05.2018
Skills
- Excellent communication and interpersonal skills
- Strong analytical and problem-solving abilities
- Detail-oriented with a focus on accuracy
- Trilingual: English, Punjabi, Hindi
- MS Office 365
- Yardi
- ZOHO
- CRM
- Tribe Home
- Condo Manager
- Asana
Certification
- St. John Ambulance
- Occupational First Aid Level 2
- Surrey, BC
- March 2023- March 2026
AREAS OF EXPERTISE
- Project coordination & Management
- Administrative Support
- Human Resources Assistance
- Recruitment & onboarding coordination
- Team Building
- Cross-Functional Team Coordination
- Data Management
- Property & Lease Administration
- Compliance & Records Accuracy
Languages
English
Full Professional
Hindi
Full Professional
Punjabi
Native or Bilingual
Timeline
HR support & Administrative Assistant
Jayveer Enterprise Ltd.
12.2024 - Current
Administrative Services Coordinator (Property Admin.)
Tribe Management Inc
10.2023 - 11.2024
Office Support Specialist
Tribe Management Inc
08.2022 - 09.2023
Operations Specialist
FYI Doctors
09.2021 - 03.2022
Sales Associate
Canadian Tire
04.2020 - 09.2021
Bachelor of Business Administration - undefined
Chaudhary Devi Lal University
Post Degree Diploma - Business and Project Management
Vancouver Community College