Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Rajvinder Kaur

Calgary,AB

Summary

Versatile and innovative, with a proven track record at Shaffy, I excel in makeup application and client relationship building. Achieved memorable bridal experiences and enhanced studio efficiency. Expert in fashion trends and customer service, I consistently exceed client expectations, fostering significant trust and loyalty.



Overview

14
14
years of professional experience

Work History

Makeup Artist

Shaffy
04.2019 - 11.2024
  • Maintained a hygienic workspace by adhering to strict sanitation practices, ensuring client safety and comfort.
  • Sanitized makeup tools to avoid spread of infection.
  • Advised clients on proper skincare routines, promoting healthy skin as the foundation for flawless makeup application.
  • Scheduled onsite and offsite makeup appointments for clientele.
  • Developed customized makeup plans for bridal parties, contributing to memorable wedding experiences.
  • Applied makeup in accordance with clothing style.
  • Prepared skin for makeup application by cleaning, moisturizing and priming.
  • Assessed customer skin tone and complexion to determine appropriate products and materials to use.
  • Worked closely with fellow Makeup Artists to share knowledge, elevating overall team expertise in various techniques.
  • Collaborated with photographers and stylists to achieve desired looks for photoshoots, ensuring high-quality results.
  • Streamlined appointment scheduling and management processes, improving overall efficiency in the studio.
  • Taught makeup classes, helping students gain in-depth knowledge of various products and uses.
  • Styled hair, makeup and nails for customers for special events and occasions.
  • Maintained regular client list and successfully handled walk-in customers.
  • Answered phone calls and emails to schedule client appointments.
  • Increased revenue through effective customer service and inventory management.
  • Provided pre- and post-service consultations to accurately assess clients' needs.

Reception Manager

Shaffy
01.2020 - 02.2024
  • Improved customer satisfaction by implementing efficient front desk procedures and streamlining walk-in or appointments processes.
  • Managed clients complaints effectively, resolving issues promptly and professionally to ensure positive experiences for all clients.
  • Streamlined inventory management by establishing an organized system for ordering supplies and tracking usage patterns.
  • Assisted in the hiring, training, and mentoring of new staff members, fostering a collaborative work environment focused on excellent customer service.
  • Managed all appointments and streamlined scheduling procedures.
  • Optimized organizational systems for payment collections, deposits, and recordkeeping.
  • Completed Monthly payroll for employees.

Tailor

New Fashion
01.2011 - 01.2019
  • Provided high-quality alteration and repairs for clothing and drapery.
  • Enhanced customer satisfaction by providing personalized tailoring services and alterations.
  • Developed customer trust by consistently delivering superior quality alterations and repairs within promised timelines.
  • Created new garments based on established parameters or specific body measurements.
  • Maintained sewing machines and equipment, ensuring optimal performance for precise workmanship.
  • Altered patterns to fit client requirements.
  • Collaborated with designers to create custom garments, ensuring a perfect fit for clients.
  • Let out and took in seams in suits and other garments to improve fit.
  • Promoted a positive working environment by sharing knowledge and expertise with colleagues and fostering a collaborative atmosphere among the team members.
  • Consulted with clients regarding specific needs for special events such as weddings or formal occasions, resulting in perfectly tailored outfits that exceeded expectations.
  • Steamed and ironed fashion items in preparation for professional photo shoots.
  • Able to stich indian style lengha, all kinds of suits with designs/lying, frooks,alterations etc.

Education

Bachelor of Arts - Arts

Kurukshetra University
India
04-2020

Makeup - Certificate

Matrix
India
01-2019

Fashion - Certificate

Inter National Institute of Fashion Design
India
01-2018

Skills

  • Makeup application
  • Client relationship building
  • Bridal makeup application
  • Wedding makeup specialization
  • Clear communication
  • Client consultations
  • Product knowledge
  • Detail-orientated
  • Makeup trend awareness
  • Relationship building
  • Social media promotion
  • Skin-tone management
  • Airbrush makeup proficiency
  • Customer service
  • Problem-solving
  • Social skills
  • Appointment scheduling
  • Workspace organization
  • Fashion trends

Languages

English
Professional Working
Hindi
Native or Bilingual
Punjabi
Native or Bilingual

Timeline

Reception Manager

Shaffy
01.2020 - 02.2024

Makeup Artist

Shaffy
04.2019 - 11.2024

Tailor

New Fashion
01.2011 - 01.2019

Bachelor of Arts - Arts

Kurukshetra University

Makeup - Certificate

Matrix

Fashion - Certificate

Inter National Institute of Fashion Design

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Rajvinder Kaur