Sujay Parmar
Bedford,NS
Summary
Trustworthy and dedicated Customer representative with 2 years of experience serving customers and operating register. Talented at correctly taking order information and serving to customers quickly. Cheerful when assisting customers with requests and meeting special needs.
Overview
2
2
years of professional experience
Work History
Customer Service / Cashier
Husky Gas Station
04.2023 - 07.2023
- Greeted 100+ customer per day in very courteous manner.
- Met customer service goals and exceeded customer expectations to increase customer loyalty.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered product questions using knowledge of sales and store promotions.
- Utilized various software applications to process customer orders, POS system, process payments and issue receipts.
Process Guide
Amazon Fulfillment Center
11.2022 - 03.2023
- Receiving, stowing, picking and packing products.
- Labeled products, checked expiry dates, removing damaged products and accurately moved customer orders to meet shipment timetables and minimize errors.
- Consistently lifted materials weighing as much 50 pounds.
- Collaborated with various departments to manage timely delivery of orders and avoid delays.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Reported floor activities to process assistants and managers to achieve daily targets.
Restaurant Supervisor
Royal Paan Restaurant
09.2021 - 11.2022
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Upsold additional products and services to customers, increasing revenue.
- Supervised staff to confirm that all food and beverage orders were promptly and accurately prepared.
- Coordinated with kitchen employees and front of house personnel to consistently drive smooth operations.
- Monitored staff performance, enforcing adherence to policies, procedures, regulations, health codes, license requirements and top service standards.
- Hired, trained and mentored staff to meet and exceed high quality standards.
- Boosted customer satisfaction and service delivery to strengthen customer loyalty.
Education
Diploma - Marketing
Mohawk College of Applied Arts And Technology
Hamilton, ON08.2022
Skills
- Excellent Customer Service and Communication
- Fast paced and flexible
- Organization and Time management
- Critical thinker
- Multitasking and leadership
- Advising and Coaching
- Conflict Resolution Techniques
Timeline
Customer Service / Cashier
Husky Gas Station
04.2023 - 07.2023
Process Guide
Amazon Fulfillment Center
11.2022 - 03.2023
Restaurant Supervisor
Royal Paan Restaurant
09.2021 - 11.2022
Diploma - Marketing
Mohawk College of Applied Arts And Technology
Similar Profiles
Simranpreet MattuSimranpreet Mattu
Assistant Manager at Husky Gas StationAssistant Manager at Husky Gas Station
Ujjwal RawatUjjwal Rawat
Cashier Supervisor at Husky Gas StationCashier Supervisor at Husky Gas Station
Akbarjeet KaurAkbarjeet Kaur
Store Manager at Husky Gas StationStore Manager at Husky Gas Station