Rajveer Kaur Dhaliwal
Toronto,Ontario
Overview
2
2
years of professional experience
1
1
Certification
Work History
Manager of Business Development and Sales
Popeyes
Brampton, Ontario
10.2022 - Current
- Managing the Store.
- Handling Customer's complaints and providing optimal resolution.
- Managing the team and scheduling the shifts .
- Documentation and reporting.
Tech Support
IATEK
Toronto, Ontario
01.2024 - 04.2024
- Customer Services (Deployment and Troubleshooting ).
- Networking Device Configuration and Maintenance.
- Documentation and reporting.
Education
High School Diploma -
Northern College of Applied Arts And Technology
Scarborough, ON04-2024
Skills
Technical Skills :
- Computer Networks (LAN, WAN, Subnetting, Routing, Routing, Switching)
- Cybersecurity (IPS, IDS)
- Server Administration (ADDS, GPOs, OUs, Windows Servers)
- Virtualization (Hyper-V, VMware)
Non-Technical Skills :
- Customer Services
- Communication and Cognitive Skills
- Aptitude and Problem Solving , Team Leader
Affiliations
PROJECT EXPERIENCE:
College Project
Created WEBSITE on the Topic of Warehouse Management System.
2023
- Website include different working pages like:
- Home, About, User Features and UI, Database Structure, System Components.
- Inventory List includes Products Names, Quality, Location and Action.
Certification
- Introduction to Cybersecurity Tools and Cyberattacks.
- Security Features and Advanced Threat Prevention.
- Cybersecurity Awareness and Innovation.
- Foundations of Cybersecurity.
- HPE Aruba Networking Security Basics.
- Security Linux Systems.
- Introduction to Cybersecurity Foundations.
- Introduction to Cyber Attacks.
Timeline
Tech Support
IATEK
01.2024 - 04.2024
Manager of Business Development and Sales
Popeyes
10.2022 - Current
High School Diploma -
Northern College of Applied Arts And Technology