Rajveer Singh
Brampton,ON
Summary
Hospitality Professional offering a solid background in leading a successful restaurant team and maintaining strong customer relationships. Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff.
Overview
10
10
years of professional experience
Work History
Owner Home Based Catering Business
Majha Delights
2023.07 - Current
- Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.
- Adjusted food preparation methods in accordance with customer requests.
- Made food according to standard recipes with requested changes for customer satisfaction.
Server,bartender and Host
Internship
2018.05 - 2018.08
- Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
- Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
Restaurant Owner/Operator
Kundra Caterers
2014.02 - 2016.11
- Hired, trained and motivated staff to fill all front of house positions.
- Monitored staff performance, food quality and customer relations to successfully oversee complete front of house operation of restaurant.
- Maintained safe food practices, and high standards for cleanliness and sanitation in all the organized events.
- Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
- Empowered staff members to contribute to continuous improvement, quality and growth of catering business.
Education
Bachelor of Hospitality Management - Hotel Operations Management
Centennial College of Applied Arts And Technology
Scarborough, ON08.2018
Skills
- Staff leadership
- Menu development
- Schedule management
- Performance improvements
- Customer retention
- Recruiting and hiring
- Supervision and training
Timeline
Owner Home Based Catering Business
Majha Delights
2023.07 - Current
Server,bartender and Host
Internship
2018.05 - 2018.08
Restaurant Owner/Operator
Kundra Caterers
2014.02 - 2016.11
Bachelor of Hospitality Management - Hotel Operations Management
Centennial College of Applied Arts And Technology
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